Scrum Master Lead Analyst

Job Description

- The Scrum Master is a leader and coach for a scrum team who facilitates team events and processes and supports teams and agile release trains in delivering value
- Provides hands on leadership for Behavioral Health and Care Solutions Delivery teams
- This individual will be working on several of the largest Technology initiatives for Evernorth targeted at revolutionizing Health Services and Healthcare Delivery system in the United States
- The focus of the work is to continue to enhance Evernorth s market winning capabilities in the Behavioral Health and Care Solutions space
- This is a hands-on position with visibility to the highest levels of Evernorth management who are driven to see our efforts succeed
- The solution focuses on enabling this change through the use of the latest technologies and development technique

RESPONSIBILITIES:

- Provide leadership, agile mentoring, and agile coaching for the scrum team.
- Track, Monitor, Decipher and Report sprint execution metrics.
- Track sprint execution of the scrum teams to determine if the team is on track for sprint delivery.
- Identify and drive process improvement opportunities.
- Be a Servant Leader to the team, ensure that the team is not being over utilized and be their voice when help is needed to keep the train on the tracks.
- Create and encourage bottom up communication and culture around all activities: process improvement, risk identification and strategic solutions by partnering and aligning more effectively with stakeholders (i.e. Solution Train Engineers, external Release Train Engineers, Care Solutions business partners).
- Accountable for scheduling, leading and facilitating effective Scrum team meetings (Iteration Planning, Daily Stand Ups, Iteration Reviews)
- Drives continuous improvement through facilitating team retrospectives, Agile maturity assessments each PI and driving teams toward identifying and acting on action items identified.
- Provides coaching to Team Members to ensure they are demonstrating appropriate Agile behaviors and following Cigna-specific Agile practices.
- Help to maintain high-performing teams.
- Protects the team and communicates risks (removes impediments/blockers)
- Helps coordinate inter-team cooperation.
- Facilitates preparation and readiness for Agile ceremonies.
- Facilitates team progress towards the Iteration and Program Increment Goals
- Supports team during estimation activities.
- Supports the Agile Product Owner
- Helps track metrics (inputs, outputs, and outcomes) for Scrum teams, and monitors these on an ongoing basis.
- Facilitates process of deciding which User Stories will be included in each iteration through understanding team s velocity, capacity and story scope and size.
- Helps team members select which User Stories they will work on
- Facilitates process of working with Experience Owner/Agile Product Owner and team to re-balance and re-prioritize work within an iteration.
- Provides visibility into progress by maintaining the Backlog, burndown charts, velocity analysis, etc.
- Empowers and motivates the team to self-organize.
- Ensures the necessary tools are set up for the team (including software, collaboration tools, CI/CD, etc.), otherwise the team has alignment on how to acquire/build them and has relevant funding.
- Ensures that the team has established working agreements with relevant Operations team(s) on how software will be tested, deployed and operated, including who is accountable.
- Maintains accurate team rosters and ensuring team member data such as primary role, team affiliation and team allocations are accurate and up to date.

QUALIFICATIONS:

- Years experience - 10 -13 Years
- College degree (Bachelor) in related technical/business areas or equivalent work experience.
- Scaled Agile Framework certification.
- Proficiency utilizing the JIRA software tool and be able to track program increment execution at the scrum team level utilizing available reports, filters and boards.
- Proven experience with agile methodology including scrum team leadership.
- Familiarity with modern delivery practices such as continuous integration, behavior/test driven development, and specification by example.
- Proven experience being the scrum master for engineering teams delivering large-scale enterprise application solutions.
- Strong written and verbal communication skills with the ability to interact with all levels of the organization.
- Strong influencing/negotiation skills.
- Strong interpersonal/relationship management skills.
- Strong time and project management skills.
- Understands key business objectives and strategy of the product and is able to communicate this to the team.
- Protects Scrum team from distractions and interruptions by people outside the team.
- Understands technology roadmap and help team fit their work into this roadmap, where applicable

PREFERRED QUALIFICATIONS:

- Industry certifications such as PMP, Scrum Master, or Six Sigma Green Belt

---