Sr. Consultant

1 week ago


Pune Maharashtra, India Yash Technologies Full time

YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models enhance competitiveness optimize costs foster exceptional stakeholder experiences and drive business transformation At YASH we re a cluster of the brightest stars working with cutting-edge technologies Our purpose is anchored in a single truth - bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future We are looking forward to hire SAP CRM-Technical Professionals in the following areas Job Title SAP CRM Technical Consultant - AMS Project Technical UI Specialist Bachelor s degree in Information Technology Computer Science or a related field Minimum of 6 - 7 years of experience as an SAP CRM Technical Consultant with a focus on both technical and UI aspects In-depth technical knowledge of SAP CRM 7 0 EHP 2 0 including Activity Management Marketing Service and ERMS Strong UI UX design and development skills Excellent communication and interpersonal skills Ability to work independently and as part of a team Preferred Skills SAP certification in CRM Experience with SAP UI technologies e g SAPUI5 Fiori Experience with other SAP modules e g SAP ECC SAP S 4HANA SAP CRM Implementation and Support Lead the technical implementation and support of SAP CRM 7 0 EHP 2 0 modules within the AMS framework Develop and customize SAP CRM solutions to meet ongoing business requirements Provide continuous technical support and maintenance for SAP CRM projects including troubleshooting and resolving technical issues UI Design and Development Design and implement user-friendly interfaces for SAP CRM applications Ensure the UI design aligns with user experience UX best practices and business requirements Develop custom UI components and enhancements using SAP UI technologies e g SAPUI5 Fiori Activity Management Design and implement technical and UI solutions for activity management processes within SAP CRM Ensure efficient tracking and management of customer interactions and activities through technical enhancements and intuitive UI designs Develop and maintain technical and UI reports and dashboards for activity management Marketing Configure and manage the technical and UI aspects of marketing campaigns within SAP CRM Develop technical and UI solutions to analyze marketing data and optimize campaign performance Collaborate with marketing teams to align CRM technical and UI strategies with business goals Service Implement and support the technical and UI aspects of the SAP CRM Service module Manage technical and UI configurations for service requests service contracts and service orders Ensure timely resolution of technical and UI-related issues in customer service and enhance service delivery ERMS Email Response Management System Configure and manage the technical and UI components of ERMS within SAP CRM Automate email response processes through technical solutions and intuitive UI designs to improve customer communication Monitor and analyze technical and UI metrics related to email response efficiency At YASH you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning unlearning and relearning at a rapid pace and scale Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements Free spirit and emotional positivity Agile self-determination trust transparency and open collaboration All Support needed for the realization of business goals Stable employment with a great atmosphere and ethical corporate culture



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