▷ (Apply in 3 Minutes) Training Officer

5 days ago

Mumbai India TP Full time

Job Description

- Conduct new hire training and soft skills / Negotiation skill training
- Should complete monthly cyclic activities including refresher training, update training and PKT
- Sensitize to training needs / understand learning requirements of different learning groups
- Liaison with the Quality and Operations to identify, screen and execute process improvement plans
- Ability to execute training tasks / assignment on short notice
- Interested to deliver and contribute towards process improvement

Take accountability for new hires performance during the OJT period, including attrition

Roles and Responsibilities

- Conduct new hire training and soft skills / Negotiation skill training
- Should complete monthly cyclic activities including refresher training, update training and PKT
- Sensitize to training needs / understand learning requirements of different learning groups
- Liaison with the Quality and Operations to identify, screen and execute process improvement plans
- Ability to execute training tasks / assignment on short notice
- Interested to deliver and contribute towards process improvement
- Take accountability for new hires performance during the OJT period, including attrition .

FUNCTIONAL/ OPERATIONAL:

- Monitor calls of each advisor every week ,during OJT and provide immediate feedback to the advisors in case of failed call.
- Provide regular feedback to Team Members regarding the performance of the team and any issue that needs escalation.
- Document the feedback signed off by the concerned parties.
- Monitor calls across teams (cross monitoring) every month.
- Nominate and groom floorwalkers amongst the team regularly.
- Conduct process refreshers and Policy refreshers.
- Nominate advisors to conduct buzz sessions.
- Handle all escalation calls for the team.
- Sharing good calls & bad calls , creating product level FAQ's .
- Nominating hall of fame & hall of shame for OJT Batch .
- Conduct buzz sessions for any updates and share new information with the team including the targets for the day.
- Check the login schedules.
- Manage attrition through regular communication with advisors and tracking EWS through changes in behavior, performance and attendance.

Preferred Skills:

- Strong communication skills in English

Critical Competencies:

- Customer Service
- Good analytical skills
- Must be very good with data representation
- Must be very good with MS Excel
- Time Management
- Ability to multi-task

  • (Apply in 3 Minutes) Training Manager

    2 weeks ago

    India Learnyst Full time

    About Us: Learnyst is a fast-growing EdTech SaaS platform in India, trusted by 12,000+ educators and 16 million learners. We enable educators, coaching institutes, and enterprises to create, market, and deliver online courses securely, with DRM technology on par with major OTT platforms. As we scale, we’re building our customer and partner enablement...

  • Apply in 3 Minutes: Company Secretary Intern

    2 weeks ago

    Pune, India Letsstart Full time

    Job Description Letsstart provides assistance with launching startups (companies, LLPs, firms, NGOs, etc.), managing statutory & regulatory compliances, filing and acquiring business registrations (GST, MSME, FSSAI, etc.), and applying as well as managing intellectual property rights (Trademark, Copyright & Patent). Responsibilities Selected intern&aposs...

  • ▷ Apply in 3 Minutes: Production Officer

    5 days ago

    India Britannia Industries Limited Full time

    Job Description We have a opening for Production Officer - Biscuit section at Britannia Industries Ltd. Position Title: Production Officer - Packing. Educational Qualification: Engineer graduate Mechanical / Electrical (Packing Officer). Location: Ranjangoan, Pune Desired Competencies: Knowledge of Biscuits, Cake, Rusk & Bakery Manufacturing process and...

  • (Apply in 3 Minutes) Outreach Associate

    1 week ago

    India Grow Your Staff Full time

    Grow Your Staff is looking for a LinkedIn Outreach Associate. This is a part-time opportunity. This role is ideal for students, freshers, or professionals looking to gain experience in outreach and sales with minimal time commitment. You will work directly with the team at Grow Your Staff. Experience required: No prior experience required Compensation:...

  • ▷ Apply in 3 Minutes: SAP plant maintenance Trainer

    3 days ago

    India LONDON IT TRAINING Full time

    Company Description SAP plant maintenance Trainer Start Date:29.09.2025 to 03.10.2025 Start Time: 9am to 5pm (UK time) Method Online: Zoom Role Description This is a contract remote role for an SAP Plant Maintenance Trainer. The SAP Plant Maintenance Trainer will be responsible for delivering comprehensive SAP training, developing training materials,...

  • ▷ Apply in 3 Minutes: National Training Manager

    2 weeks ago

    Mumbai, India TATA AIG General Insurance Company Limited Full time

    Tata AIG General Insurance Company Limited is a joint venture between Tata Group and American International Group (AIG). Since its set-up in 2001, the Company has grown strongly to emerge as the preferred private general insurance company in India with several pioneering firsts to its credit. Driven by a mission to create better tomorrows for Customers by...

  • [Apply in 3 Minutes] Senior Executive

    2 weeks ago

    Chennai, India EXL IT service management Full time

    Job Description Overview: Surgery Coder - Sr. Executive The SENIOR EXECUTIVE CODING AUDITOR performs reviews, analyzes, and codes documentation from medical records that determines payments. This position performs highly technical and specialized functions, and the primary function of this position is to perform a thorough review of patient encounters to...

  • (Apply in 3 Minutes) Office Assistance

    2 days ago

    Mumbai, Maharashtra, India World Resources Institute Full time

    WRI India an independent charity legally registered as the India Resources Trust provides objective information and practical proposals to foster environmentally sound and socially equitable development WRI India s mission is to move human society to live in ways that protect the Earth s environment and its capacity to provide for the needs and...

  • ▷ Apply in 3 Minutes! US Taxation Senior Partnership

    2 weeks ago

    Mumbai, India Innovative Talent Solutions Full time

    Job Description 3+ years US Taxation experience is mandatory Experience preparing and reviewing 1065 forms is mandatory Must have Experience in any of the below: Hedge Fund Taxation Private Equity Taxation ( should have experience on the federal side, M-1,M-2,M-3 / K-1,K-2,K-3) Funds of Funds Taxation (FOF) Experience with Venture Capital Experience...

  • [Apply in 3 Minutes] Revenue Officer

    2 weeks ago

    Noida, India Estalvis Advisors Pvt. Ltd. Full time

    Job Description Job Title: Revenue Officer Location: Noida Industry: Pharmaceuticals Vacancies: 1 About the Role As the Revenue Generation & Franchisee Developer, you will be responsible for driving sales growth by developing and managing a network of franchise partners. This role involves optimizing existing franchisee performance, identifying new...