Manager - Chemical Sector - Sco

3 weeks ago

Chennai Tamil Nadu, India P&O Ferries Full time

Job Category Sales Degree Level Bachelor s Degree Key responsibilities Revenue Objectives To achieve the Revenue targets in close coordination with the Pre-Sales BU sales and Post Sales Team both acquisition and retention of revenue through the Sector and BU Sales Cultivate and maintain strong relationships with key clients in the sector sub-sector Understand their business objectives challenges and pain points Provide customized logistics solutions that meet their specific requirements and add value to their operations Ensure high levels of client satisfaction and retention Prepare persuasive and comprehensive proposals in response to client requirements Lead contract negotiations to ensure favorable terms and conditions for the logistics service provider Collaborate with legal and finance teams to finalize agreements Customer Delight Cross-functional Collaboration -Work closely with internal teams including operations finance marketing and customer service to ensure seamless execution of business development strategies Collaborate with these teams to deliver exceptional customer experiences and exceed client expectations Lead MBRs and QBRs with customers To drive the team and ensure CRM Compliance and effectiveness Helping marketing team to design the Customer Survey and take corrective actions on the same Develop the long-term account plan 1 year to 3 year for assigned clients within the sector Maintain a sector scorecard drive y-o-y client improvement on all parameters Develop a high-performance service culture o QUALIFICATIONS COMPETENCIES Skills and Competencies o Proven supply chain track record in logistics industry with 10 years of experience in India Prefer sales and key account experience including experience in developing and growing new key accounts of Chemical sector Relevant logistics expertise within identified sub sectors - Chemical in developing and executing strategic and tactical plans in a large and dynamic sales environment Able to design and implement solutions pertaining to specific industry solving customer problems Experience in supply chain across entire logistics value chain including Express FTL transportation warehousing Value-added services Stakeholder Internal All Business and Functional Verticals External Customers Major competitors Educational Qualification min Post-Graduation in Marketing Sales or Post-Graduation in Logistics Supply Chain Preferred Certifications if any Relevant logistics expertise within identified sectors - Chemical Range Min no of years - of overall Experience required 10 years Min no of years of Industry specific experience required if any the industry type 7-10 years of experience in logistics industry

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