Urgent Tellecaller

Key Responsibilities Cold Calling Lead Generation Contact potential customers or clients through phone calls Identify potential leads and opportunities for business growth Introduce the company s products or services to new prospects Customer Interaction Answer inbound customer calls and inquiries Provide information about the company s offerings pricing and promotions Maintain a positive relationship with existing customers and handle their concerns Sales and Upselling Pitch the company s products or services with the goal of making a sale Upsell or cross-sell additional products and services when appropriate Achieve monthly or quarterly sales targets Follow-up Follow up with potential or existing customers who have shown interest Send reminders or additional information as needed Maintain regular communication with leads and clients to keep them engaged Database Management Update and maintain accurate customer information in the CRM Customer Relationship Management system Track customer interactions sales calls and outcomes Lead Qualification Qualify leads based on predefined criteria to ensure the right target audience is being reached Determine whether prospects are ready for sales or need further nurturing Problem Solving Conflict Resolution Address customer queries and resolve issues effectively Escalate problems that cannot be solved directly to higher authorities Reporting Maintain records of sales calls and interactions Report daily or weekly performance to supervisors or team leads Team Collaboration Work with the sales and marketing teams to develop strategies Share insights or feedback from customers to improve offerings and approach Skills Qualifications Communication Skills Excellent verbal and written communication skills with a clear and friendly phone demeanor Persuasion Negotiation Ability to influence and persuade potential customers Customer Focus Ability to handle customer concerns and offer appropriate solutions Sales Skills Ability to pitch products effectively and close sales Problem Solving Quick thinking and troubleshooting abilities Computer Skills Proficient in using CRM software email and other office tools Organization Ability to manage multiple tasks and prioritize calls effectively Patience Resilience Stay motivated in the face of rejection and challenging conversations Preferred Qualifications Prior experience in telecalling telemarketing or customer service is often preferred but not mandatory A high school diploma is typically the minimum educational requirement a bachelor s degree can be an advantage Knowledge of the industry or product line being sold can be beneficial Working Conditions Performance Targets Sales quotas and call volume targets are often set by the company Job Types Full-time Permanent Fresher Pay 7 599 00 - 15 000 00 per month Benefits Health insurance Provident Fund Schedule Day shift Fixed shift Morning shift Rotational shift Weekend availability Supplemental Pay Commission pay Performance bonus Yearly bonus Experience total work 1 year Required Work Location In person