Specialist Cybersecurity

2 weeks ago

Hyderabad, Telangana, India AT&T Full time
Job Description

Job Description:

Preferred Experience:

- Minimum of 8 years of experience as a ServiceNow Developer, , with a focus on application support, user management, access control, configuration management and Security Operations.
- Strong background in ServiceNow development, security operations, and a passion for staying up-to-date with the latest industry trends
- Solid understanding of security operations and best practices, including incident response, vulnerability management, and threat intelligence
- Strong analytical and problem-solving skills, with the ability to troubleshoot and resolve technical issues.

Technical Skills & Responsibilities:

As a ServiceNow Operations Specialist, you will be responsible for effectively planning, executing, monitoring, controlling, and completing all technical tasks related to configuring and supporting the ServiceNow platform, with a focus on enhancing security measures and meeting security requirements.

- Work closely with stakeholders to thoroughly understand the issue and collaboratively develop a resolution.
- Provide coding and customization support across various areas, including user interfaces, workflow administration, report setup, data imports, scripting, third-party software integrations, and custom application development.
- Maintain a comprehensive testing suite to support both out-of-the-box (OOTB) and custom applications for regression testing purposes.
- Good understanding on external integrations using ServiceNows Integration Hub, REST, and other standard integration protocols.
- Address complex technical data and transformation issues related to data ingestion and external integrations.
- Respond to technical and application configuration inquiries.
- Perform regular testing and troubleshooting of ServiceNow SecOps solutions to identify and resolve any issues or bugs.
- Stay current with the latest industry trends and best practices in ServiceNow SecOps development, recommending proactive improvements to enhance security operations.
- Provide technical guidance and support to junior developers and team members.
- Demonstrate excellent communication and collaboration skills to work effectively with cross-functional teams.

This role demands a highly organized and proactive individual with a strong technical background in ServiceNow SecOps, coupled with the ability to work collaboratively and communicate effectively across various teams.

Preferred:

- Configure and customize ServiceNow modules, including Incident Management, Vulnerability Response, Threat Intelligence, and Security Incident Response.
- Collaborate with cross-functional teams, including IT, Security, and Compliance, to ensure alignment and integration of security processes within the ServiceNow platform.
- Experience in developing and implementing ServiceNow integrations with other tools
- Ability to provide hands-on support and troubleshooting of the ServiceNow application, related integration, and overall platform.
- Experience in configuring Workspace, Process Automation Designer, Integrations specific to SecOps
- Drive troubleshooting of issues identifying root cause and working with cross functional teams, or with the ServiceNow vendor as required to address issues in a timely manner

Certifications:

- Required

- ServiceNow Certified System Administrator

- Preferred / Nice to have:

- ServiceNow Certified Implementation Specialist (CIS) in Security Operations
- ITIL V3 foundation certification
- ServiceNow Certified Application Developer
- Solid understanding of Security and Infrastructure concepts
- Javascript
- Web Services

- #Cybersecurity

Weekly Hours:

40

Time Type:

Regular

Location:

Hyderabad, Andhra Pradesh, India

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

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