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2 weeks ago

Mumbai, India Nouryon Full time

Job Description Key Responsibilities: - Review and assess customer receipts, ensuring accurate and timely cash application. - Coordinate with the Credit Control team to obtain remittance details and resolve unapplied or unidentified payments. - Ensure compliance with SOX controls and company financial policies. - Manage the reconciliation of accounts and ensure accurate posting in SAP using key transactions such as FBL5N, FBL3N, and FBL1N. - Collaborate cross-functionally to resolve cash allocation issues and improve overall O2C efficiency. - Identify discrepancies, perform root cause analysis, and ensure corrective actions are implemented. - Maintain and monitor key performance metrics to ensure process efficiency and accuracy. - Support internal and external audits by providing necessary documentation and reports. - Contribute to process improvement initiatives to enhance accuracy, speed, and customer experience. - Participate in user experience improvement discussions, bringing in feedback from end-user perspectives. Education and Experience: - Master's or Bachelor's degree in Commerce, Accounting, or Finance. - 13 years of relevant experience in Order to Cash / Cash Application within a BPO or Shared Services environment. - Working knowledge of SAP (FBL5N, FBL3N, FBL1N) and FSCM modules. - Proficient in Microsoft Excel, including formulas such as VLOOKUP and SUMIF. - Experience collaborating with cross-functional teams and working independently when required. Core Competencies: - Collaboration: Works effectively within a team and as an individual contributor. - Adaptability: Demonstrates openness to evolving technologies and new tools. - Customer Focus: Maintains awareness of factors impacting customer satisfaction; acts from the end-user perspective. - Accountability: Takes ownership for outcomes, learns from errors, and continuously improves. - Mentorship Potential: Displays a learning mindset and the ability to support and mentor future joiners. Other Requirements: - Fluent in written and spoken English. - Willingness to work in multiple shifts (Europe and APAC).

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