It Monitoring Engineer

As a global leader in cybersecurity CrowdStrike protects the people processes and technologies that drive modern organizations Since 2011 our mission hasn t changed we re here to stop breaches and we ve redefined modern security with the world s most advanced AI-native platform Our customers span all industries and they count on CrowdStrike to keep their businesses running their communities safe and their lives moving forward We re also a mission-driven company We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers We re always looking to add talented CrowdStrikers to the team who have limitless passion a relentless focus on innovation and a fanatical commitment to our customers our community and each other Ready to join a mission that matters The future of cybersecurity starts with you About the Role The CrowdStrike Information Technology team is looking for a skilled Sr IT Monitoring Engineer Site Reliability Engineer SRE to join our IT Operations team In this role you will be responsible for designing implementing and maintaining monitoring solutions that ensure the reliability availability and performance of our critical IT infrastructure and applications You will work at the intersection of operations and development applying software engineering principles to operations tasks while focusing on system reliability and automation This position requires a proactive approach to identifying and resolving issues before they impact business operations as well as participating in on-call rotations to address incidents when they occur What You ll Do Monitoring and Reliability Design and maintain comprehensive monitoring solutions across infrastructure and applications Configure appropriate alerting thresholds to ensure timely response to potential issues Define and track SLOs and error budgets for critical services Create and maintain dashboards providing real-time visibility into system health Conduct regular reviews of system reliability and recommend improvements Incident Management and Operations Participate in on-call rotation to respond to alerts and incidents Lead incident response efforts and conduct thorough post-incident reviews Document incidents resolutions and lessons learned Develop and refine incident response procedures to improve MTTR Implement proactive monitoring to detect potential issues before they impact users Automation and Collaboration Develop scripts and automation to streamline monitoring tasks and reduce manual effort Create self-healing systems that can automatically remediate common issues Integrate monitoring tools with other operational systems Work closely with development infrastructure and security teams Provide guidance on monitoring best practices and observability Maintain comprehensive documentation for monitoring systems and procedures Continuous Improvement Stay current with industry trends in monitoring and site reliability engineering Analyze monitoring data to identify patterns and improvement opportunities Implement metrics to track the effectiveness of monitoring processes Contribute to the evolution of the organization s monitoring strategy What You ll Need 5 years of experience with enterprise monitoring tools Prometheus LogicMonitor Datadog ThousandEyes Zscaler Digital Experience ZDX Strong proficiency in scripting languages Python Bash PowerShell for automation Experience with log management platforms ELK stack Splunk LogScale Working knowledge of cloud services monitoring AWS CloudWatch GCP Experience with application performance monitoring APM digital experience monitoring DEM and infrastructure monitoring Knowledge of SRE principles SLOs error budgets and incident management Experience with automated alerting remediation workflows and CI CD pipeline monitoring Familiarity with Infrastructure as Code Terraform Ansible and containerization Docker Kubernetes Strong incident triage root cause analysis and documentation skills Experience participating in on-call rotations and emergency response Bonus Points SRE cloud platform or monitoring tool certifications ITIL Foundation certification Bachelor s degree in Computer Science Information Technology or related field Shift Timings 12PM - 9PM IST LI-SA2 LI-Remote Benefits of Working at CrowdStrike Remote-friendly and flexible work culture Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks geographic neighborhood groups and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified TM across the globe CrowdStrike is proud to be an equal opportunity employer We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed We support veterans and individuals with disabilities through our affirmative action program CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment The Company does not discriminate in employment opportunities or practices on the basis of race color creed ethnicity religion sex including pregnancy or pregnancy-related medical conditions sexual orientation gender identity marital or family status veteran status age national origin ancestry physical disability including HIV and AIDS mental disability medical condition genetic information membership or activity in a local human rights commission status with regard to public assistance or any other characteristic protected by law We base all employment decisions including recruitment selection training compensation benefits discipline promotions transfers lay-offs return from lay-off terminations and social recreational programs on valid job requirements If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation please contact us at for further assistance