Customer Support Executive
3 days ago
We are seeking a dedicated and customer-oriented individual to join our team as a Customer Support Executive for the night shift In this role you will be responsible for providing exceptional customer service and assistance to our clients during night time hours Your primary objective will be to address customer inquiries resolve issues and ensure overall customer satisfaction Key Responsibilities Respond promptly and professionally to customer inquiries via various channels phone email chat etc during the night shift Provide accurate and relevant information to customers regarding products services and company policies Assist customers in troubleshooting technical issues and provide step-by-step instructions when needed Identify and escalate complex or unresolved issues to the appropriate departments or senior staff for further assistance Maintain detailed and accurate records of customer interactions and transactions using the company s customer support software or CRM system Follow up with customers to ensure their issues have been resolved and they are satisfied with the resolution Stay up-to-date with product knowledge company updates and industry trends to provide accurate and current information to customers Adhere to company policies and procedures including privacy and security guidelines while handling customer information Meet or exceed the company s key performance indicators KPIs and customer service targets Qualifications and Skills Previous experience in customer support or a related role is preferred Excellent verbal and written communication skills Ability to work independently and efficiently during night hours Strong problem-solving and multitasking abilities Patience empathy and a customer-centric approach Familiarity with customer support software or CRM systems is a plus Basic technical knowledge to handle general customer inquiries Flexibility to adapt to changing schedules and work demands High level of professionalism and integrity in dealing with confidential customer information Fluency in English additional language proficiency is a bonus BENEFITS Yearly Bonus Increment Night Shift Allowance Sick days off ESI EPF benefits Job Types Full-time Permanent Pay 180 000 00 - 240 000 00 per year Benefits Health insurance Paid sick time Paid time off Provident Fund Education Bachelor s Preferred Language English Required Shift availability Night Shift Required
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Customer Support Executive
8 hours ago
Karaikkudi, India OCTS Pvt. Ltd Full time**Position Overview**: We are seeking a dedicated and customer-oriented individual to join our team as a Customer Support Executive for the night shift. In this role, you will be responsible for providing exceptional customer service and assistance to our clients during night time hours. Your primary objective will be to address customer inquiries, resolve...
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Customer Support Executive
4 days ago
Nagercoil, TN, IN Hindustan HR Full timeWe are hiring Role CUSTOMER SUPPORT EXECUTIVE Qualification Any degree Skills Excellent communication in English or Hindi should must be fluent Fresher or Experience Location Nagercoil Contact 8637478747 abisha2510hr gmail com Job Types Full-time Permanent Pay 10 000 00 - 20 000 00 per month Work Location In person
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Customer Support Executive
4 weeks ago
Hosur, TN, IN NUTRIA FOOD PRODUCTS Full timeCustomer Support Executive - Job Title Customer Support Executive Location Hosur Job Type Full-time Reports To Customer Support Manager Job Overview The Customer Support Executive is responsible for providing exceptional customer service resolving customer queries and ensuring customer satisfaction This role requires excellent communication skills...
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Customer Support
3 weeks ago
Sivaganga, TN, IN WARPE Full timeKey Responsibilities Customer Support Duties Communicate with customers via phone WhatsApp and email regarding order updates Maintain customer records track orders and handle queries efficiently Ensure smooth coordination between customers and internal teams Provide order status updates at different production stages Handle complaints or concerns and resolve...
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Customer Support Executive
4 weeks ago
Nagercoil, TN, IN Hindustan HR Full timeHiring Customer support Executive Location Nagercoil Experience 1 Years Salary 15 000 - 18 000 Preference Male Candidates Responsibilities Handle customer inquiries through calls and messages Provide accurate information and resolve customer issues Maintain customer records and follow up on pending queries Ensure high levels of customer satisfaction...
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Customer Support Executive(female Only)
4 weeks ago
Tiruchchirappalli, TN, IN Jobbycart technologies private limited Full timeJob Summary In this challenging position as Customer Support executive you will be managing the customer support activities mainly email call and Chat support for a fast growing USA Ecommerce Services Company Responsibilities and Duties To provide email call chat support for international customers Take part in daily stand-up meetings Utilize and build FAQs...
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Showroom Sales Executive
4 weeks ago
Karaikkudi, TN, IN Lakshmi ceramics Full timeLocation Karaikudi Qualification Any Degree Experience 0-3 yrs Mail hr lakshmiceramics in Contact 9655558205 Eligibility Qualification For - Showroom Sales Executive - Karaikudi Responsible to welcome and greet the customers and understanding their needs Responsible to brief the products and its features with patience to the customers Responsible to...
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Customer Support Executive( Female Only )
3 days ago
Tiruchchirappalli, TN, IN Jobbycart technologies private limited Full timeJob Summary In this challenging position as Customer Support executive you will be managing the customer support activities mainly email call and Chat support for a fast growing Share market Company Responsibilities and Duties To providecall chat support for international customers Take part in daily stand-up meetings Utilize and build FAQs Solution Guides...
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Customer Support Executive
4 weeks ago
Tirunelveli, TN, IN Tamil Tourism and Hospitality Services Pvt Ltd Full timeJOB DESCRIPTION Role Sales Customer Support Executive - Fresher Company Name Tamil Tourism and Hospitality Services Pvt Ltd Job Location Palayamkottai Tirunelveli Tamil Nadu Number of Vacancies 03 Job Type Full-time Work from Office Educational Qualification Any Degree Graduation in any discipline Experience Fresher or below 1 year experience in marketing...
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Customer Service Executive
3 weeks ago
Karaikkudi, TN, IN K.M.C Hospital Full timeKey Responsibilities Respond promptly and courteously to incoming calls emails and inquiries from clients caregivers and family members regarding home care services Provide detailed information about services offered including care plans pricing availability and eligibility requirements Assess client needs and preferences to match them with appropriate...