WFH (Telecaller)

Job Description This is a remote position. Mail:- [Confidential Information] telecaller job involves making outbound calls to potential and existing customers to promote products or services, generate leads, or conduct surveys. Telecallers also handle inbound calls to assist customers with inquiries and resolve issues. Key responsibilities include explaining product features, maintaining customer records, and meeting sales or call targets. Key responsibilitiesOutbound calls: Contact prospective customers to sell products, schedule appointments, or gather information. Inbound calls: Answer customer calls to provide information, address complaints, and offer support. Lead generation: Follow up with leads to convert them into sales and identify new opportunities. Customer communication: Clearly explain product features, benefits, and pricing to customers. Record keeping: Maintain accurate records of all customer interactions, call details, and sales data in a database. Sales targets: Meet or exceed monthly or quarterly sales targets and performance goals. Problem-solving: Handle customer inquiries and resolve issues promptly and professionally. Required skillsCommunication: Excellent verbal communication and listening skills are essential for clear and persuasive conversations. Persuasion: Ability to persuade customers to make purchases or take desired actions. Organization: Strong organizational skills to manage multiple tasks, handle a high volume of calls, and maintain accurate records. Computer proficiency: Ability to use a computer for tracking calls, recording information, and using customer relationship management (CRM) software. Resilience: Ability to handle stress and pressure, especially when dealing with rejection or difficult customers.