▷ (Urgent) Junior Executive - Client Servicing
4 weeks ago
About Us
Grapes Worldwide, India’s leading Integrated communications agency nurtures digital strategy
and marketing approach across paid, earned, and owned platforms. With both brand and
business impact in the forefront, Grapes offers full services in Digital and Communication
Solutions – Strategy Wonks at head and Creative at heart, we are strong in setting KPIs, goals
and executing innovative-creative campaigns. We combine Strategy, Process, and Trends to
build brands and turn customers into evangelists.
Powered with a deep Technical Knowledge – combined with extensive experience in Digital
marketing, we at Grapes are equipped to service all our clients with perfect communication
advice as apt for their brands. The vision is a clear one, of outperforming expectations at every
possible stage. With over 200+ minds continuously at work, we own what we do Agile minds
are at our core with a continuous endeavor to invest in talent.
Roles and Responsibilities:
● Client Management: Serve as the main point of contact for assigned clients, managing
their accounts and ensuring their needs are met.
● Sales Growth: Identify opportunities for upselling and cross-selling additional products
and services to clients.
● Relationship Building: Develop and maintain strong relationships with clients through
regular communication and meetings.
● Project Coordination: Coordinate with internal teams to ensure the successful delivery of
client projects and campaigns.
● Market Research: Conduct market research to understand client industries, identify
trends, and provide insights to clients.
● Reporting: Prepare and present regular reports on account status, sales performance,
and client feedback.
● Negotiation: Negotiate contracts and agreements with clients to secure long-term
partnerships.
● Problem Solving: Address and resolve any client issues or concerns promptly and
effectively.
Desired skills & experience:
● Education: Bachelor’s degree in Business, Marketing, Communications, or a related
field.
● Strong organizational skills with the ability to manage multiple accounts and projects
simultaneously.
● Ability to take initiative, work independently, and thrive in a fast-paced environment.
● Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
● Prior internship experience in social media/account management, or a related role.
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