Educational Content Creator

Job Description About The Role: Grade Level (for internal use): 10 The Team & Job Summary: We are seeking a dynamic and experienced Educational Content Creator to join our Global Customer Success Team. The ideal candidate will possess a strong blend of creativity, expertise, and customer-focused mindset, with a proven track record of producing high-quality educational content. In this role, you will be responsible for designing, developing, producing & editing engaging learning materials that elevate the educational experience for our clients. A deep understanding of educational principles and methodologies, coupled with strong writing skills, is essential. Responsibilities And Impact: - Content Development: Design and create high-quality educational materials, including lesson plans, online courses, instructional videos, articles, FAQs and interactive resources. - Multimedia Production: Leverage various multimedia tools and technologies to create interactive and engaging digital content, producing high-quality videos, animations, podcasts, and simulations. This includes scripting, storyboarding, recording, editing, and post-production processes. - Instructional Design: Utilize recognized methodologies such as ADDIE and Kirkpatrick to rapidly develop and publish engaging course content and learning activities that cater to diverse learning needs. - Learning Experience Design: Possess deep understanding of Learning Experience Design (LXD), User Experience (UX), and instructional design best practices. Utilize instructional design methodologies to create learner-centered experiences that cater to diverse learning styles. - Collaboration: Partner with subject matter experts, CX Designers and the Customer Success team to analyze learning requirements and design curricula that ensure content accuracy and relevance. - Feedback Analysis: Analyze learner feedback and performance metrics to continually enhance content effectiveness and engagement. Required Qualifications: What We're Looking For: - Bachelor's degree in Instructional Design, Educational Technology, Communication, or a related field. - Proven experience (3-5 years) in content creation and instructional design including experience creating voice-overs and video tutorials. - Solid project management skills with the ability to plan, prioritize, and manage multiple projects effectively. - Excellent writing, editing, and storytelling abilities, with a talent for conveying complex concepts in a clear and accessible manner. - Fluent in English with excellent communication skills, both written and verbal. - Proficiency with content authoring and multimedia editing tools - Adobe Creative Suite, Synthesia and ElevenLabs. - Comfortable working with data. - Strong self-motivation and the ability to work independently without supervision. - Capacity to measure and assess training effectiveness and communicate ROI to stakeholders and leadership. Additional Preferred Qualifications: - Experience in e-learning authoring tools (eg; Articulate preferred), and eLearning Management Systems (LMS) - Certification in instructional design or curriculum development (e.g., ATD, ISPI) is a plus. - Knowledge of emerging technologies and trends in learning and development. - Familiarity with emerging trends in content creation, including gamification, virtual reality, augmented reality, AI and xAPI is desirable. About S&P Global Mobility S&P Global has recently announced the intent to separate our Mobility Segment into a standalone public company. About S&P Global Mobility At S&P Global Mobility, we provide invaluable insights derived from unmatched automotive data, enabling our customers to anticipate change and make decisions with conviction. Our expertise helps them to optimize their businesses, reach the right consumers, and shape the future of mobility. We open the door to automotive innovation, revealing the buying patterns of today and helping customers plan for the emerging technologies of tomorrow. For more information, visit www.spglobal.com/mobility. What's In It For You Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technologythe right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwideso we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything youand your careerneed to thrive at S&P Global. Our Benefits Include: - Health & Wellness: Health care coverage designed for the mind and body. - Flexible Downtime: Generous time off helps keep you energized for your time on. - Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. - Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. - Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. - Beyond the Basics: From retail discounts to referral incentive awardssmall perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring And Opportunity At S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to [Confidential Information]. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to:[HIDDEN TEXT]and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdfdescribes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf 202 - Middle Professional (EEO Job Group) (inactive), 20 - Professional (EEO-2 Job Categories-United States of America), HUMRES202.1 - Middle Professional Tier I (EEO Job Group) Job ID: 321048 Posted On: 2025-10-14 Location: Gurgaon, Haryana, India