Analyst III Business Process Transactions

3 days ago

Noida, Uttar Pradesh, India Dxc Technology Full time
Job Description

Key Responsibilities

- Responsible for Policy administration and related services of Life or P&C Insurance Policies/Life & Insurance Annuity.
- Performs routine, recurring processing and quality tasks in support of outsourced services within a specific industry and functional area. Adheres to process service level agreements.
- Develops knowledge and skill in assigned work process (es) as we'll as general understanding of the clients business and objectives.
- Understands and adheres to project and organization quality and compliance standards and any applicable laws and regulations.
- Handles company confidential data according to policy and guidelines. Adheres to existing security policies and procedures.
- Remains alert for critical situations regarding customer service issues and escalates to appropriate individuals

Mandatory Skills:

- Candidates must possess good communication skill Both verbal and written
- Good analytical and problem-solving skills
- Open to work in evening and Night Shifts
- PC literacy, basic knowledge of MS office and e-mail skills
- Typing skills with a minimum 25 WPM at 90% accuracy

Desired Skills (in case carrying some experience):

- Knowledge of US Insurance (Preferably Life and Health insurance)
- Working knowledge of accounting and reconciliation or should possess good understanding on concepts.

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