 
						[Apply in 3 Minutes] Field Service Application Engineer
4 weeks ago
Job Description
Job Description
Provides technical services & support to Agilent customers. This includes timely and cost-effective problem resolution with the objective to enhance our customer experience and meet Agilent contractual agreements. Leverage post sales interactions with customers to probe and qualify further revenue opportunities and provides highly qualified leads to sales. Performs a set of required admin tasks to ensure flawless customer service for contract and trade customers.
Responsibilities of this position include but are not limited to:
- Responsible for providing technical support for Agilent analytical instruments to existing & new customers in markets of Biopharma/Pharma/Food etc.
- Perform Installations, Preventive Maintenance, Repair, software & hardware IQ OQ on Agilent products as required.
- Promptly troubleshoot hardware & method/technology transfers issues from one instrument to another.
- Lead projects requiring coordination with other functions & customers.
- Participate in programs to stimulate demand for all Agilent range of products/services and ensure timely and proper execution of those programs.
- Cost & time effective application method deployment on Agilent instruments
- Lead projects requiring coordination with other functions & customers.
- Deliver product seminars for customers, prospects, and employees.
- Training of internal & external team and provide technical support.
- Respond promptly to related customer queries & help in prompt resolution of customer escalations.
- Co-ordinate internally with all the field sales team and Managers to ensure that the key customers are delighted.
- Must be willing to travel extensively
Qualifications
- Master's degree in chemistry/Analytical
Chemistry/Instrumentation/Pharmacy/Biotechnology/Life Science or equivalent
Relevant basic/theoretical knowledge of analytical instruments like LC/LCMS, GC/GCMS.
Experience 18-24 months
Candidates should enjoy travelling and visiting customers.
Excellent numerical, verbal and written communication, troubleshooting and problem-solving skills along with good organizational & negotiation skills
Hands on experience on HPLC and GC is must.
Microsoft Outlook, Excel, PowerPoint, SQL etc.
Note: #
- Core Products- HPLC&GC
Additional Details
This job has a full time weekly schedule.
Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations
Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.
Travel Required:
75% of the Time
Shift:
Day
Duration:
No End Date
Job Function:
Services & Support
- 
					  ▷ Apply in 3 Minutes: Field service Engineer4 weeks ago 
 Bengaluru, India Edwards Vacuum Full timeJob Description Your role To perform Service interventions in line with product requirements in an efficient manner with an objective of achieving VTS growth targets & customer satisfaction within VTS structure & guidelines. Service Operations- - Receive the weekly preventive maintenance and daily breakdown schedule from the service planner. Check with... 
- 
					  Field Service Engineer4 weeks ago 
 Ahmedabad, India Agilent Technologies Full timeJob Description Job Description GCMSD Engineer Position Summary GCMSD Engineer with a minimum of 6 years of experience working with Gas ChromatographyMass Spectrometry Detectors (GCMSD) or related gas-phase products, Pharma, food industries, or QC/R&D laboratory environments. A strong background in chemistry or related scientific discipline is highly... 
- 
					  ▷ Apply in 3 Minutes: Service Engineer1 week ago 
 Bengaluru, India HUARONG GROUP- Head Office Full timeJob Description Company Description: HUARONG GROUP offers complete and reliable injection molding solutions that are both innovative and highly dependable. Our machines are designed to prioritize durability and performance, meeting the demands of modern manufacturing. Our mission is to meet all of our customers injection molding needs. Role Description: This... 
- 
					
					
 Ahmedabad, India Agilent Technologies Full timeJob Description Job Description Provides technical & application services & support to Agilent customers. This includes timely and cost-effective problem resolution with the objective of enhancing our customer experience and meet Agilent contractual agreements. Leverage post sales interactions with customers to probe and qualify further revenue... 
- 
					  ▷ (Apply in 3 Minutes) Service Engineer1 week ago 
 Bengaluru, India PALTRO Full timeAt Paltro, we are redefining the way advanced materials and mechanical systems are tested. Our configurable robotic platforms are at the forefront of innovation across industries like space, biomaterials, additive manufacturing, oil & gas, and more. As we grow, we’re looking for a Service Engineer who is hands-on, sharp, and eager to be a part of something... 
- 
					  [Apply in 3 Minutes] Senior Copywriter3 weeks ago 
 Pune, India 3 Dots Design Full timeJob Description Company Description 3 Dots Design is an Integrated Communications Specialist offering a range of services in advertising, design, and digital solutions. Despite industry fragmentation, we provide cohesive communication strategies to grow brands in India. As a media-neutral agency, we optimise advertising budgets and enhance the marketing... 
- 
					
					
 India Siemens Healthineers Full timeJob Description Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while... 
- 
					  ▷ [Apply in 3 Minutes] Sr. Engineer3 weeks ago 
 Bengaluru, India Ingersoll Rand Compressor Systems & Services Full timeJob Description Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical... 
- 
					  [Apply in 3 Minutes] Backend Engineer1 week ago 
 India OneForce Full timeJob Description Join Our Team! Wanted to be a part of a dedicated team driven by promoting new technology to the people routine life Well, you might just be exactly who we're looking for! Apply Now Apply Now Backend Engineer Published 2021-09-08 Location: India/ Eastern Europe / work from home Employment Type Full-Time Employment Status Regular Functional... 
- 
					  ▷ [Apply in 3 Minutes] Release Management4 weeks ago 
 Bengaluru, India Halliburton Full timeJob Description Job description: Job Duties Under general direction, this role applies release management methodologies to the management of source code, building the source code and then packaging the build artifacts into installers for delivery to the customer for Halliburton's Landmark Software & Services group. Assists with deploying and maintaining...