Assistant Manager Invoice to Cash

1 day ago

Jaipur, India Genpact Full time

Job Description Inviting applications for the role of Assistant Manager- Invoice to Cash We are looking for professionals with Credit & Collections/Cash applications/Dispute management profile Responsibilities - Should have team handling experience of at least relevant year of experience with a size of 10 to 12 team members. - Should possess excellent communication skills - Complete Quality checks as defined and agreed with Client Contracts - Client Management- Manage the ITC portfolio and maintain strong customer relation - Respond to customer emails related to payment / dispute/Collections queries. - Maintain exception logs for process related exception as and when they occur for knowledge retention - Prepare and complete SOP's or Process manual as per Client & Process requirements - Adhere the internal compliance policy and guideline established by the management on their daily operational activities - Perform daily internal audit Qualifications we seek in you Minimum Qualifications - Graduate in Commerce (B.Com) - Relevant work experience on Invoice to cash transactional activities - Strong English language skills (verbal and written) - Strong analytical skills and attention to detail - Customer service orientation - Ability to work effectively under pressure. Preferred Qualifications/ Skills - Experience in Invoice to cash domain - Good typing speed, to handle and manage communications with External and internal stakeholders - Ability to handle a team size of 10 to 12 members - Good understanding of MS office-MS Excel experience is must to have Required Competencies - Independent Operations - Operational Performance - Contextual Knowledge - Digital Literacy - Storytelling - Influencing & negotiatingskills - Analytical and strategic thinking - Stakeholder management - People Management - Thought Leadership - - - - -

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