Technical Content Writer

4 days ago

Ahmedabad India CAREER BLOC Full time

Job Description Primary title: Technical Writer - IT Services About The Opportunity We operate in the IT Services sector, delivering B2B software solutions, cloud integrations, and enterprise-grade platforms to global customers. This on-site role in India focuses on creating technical content that drives product adoption, reduces support load, and accelerates sales enablement across developer and enterprise audiences. Role & Responsibilities - Author clear, accurate technical content for developer and enterprise audiencesAPI docs, SDK guides, integration walkthroughs, and reference manuals. - Collaborate with product managers, engineers, and support to convert technical specifications and meeting notes into consumable content and examples. - Design and maintain API reference using OpenAPI/Swagger and publish consumable developer guides and code samples. - Optimize content for discoverabilityimplement SEO best practices, structure content in CMS, and maintain navigation and versioning guidelines. - Edit and peer-review documentation for consistency, tone, accuracy, and compliance with style guides; enforce documentation standards. - Measure content performance using analytics, incorporate user feedback, and drive iterative improvements to reduce support tickets and onboarding time. Skills & Qualifications Must-Have - 3+ years of hands-on technical writing experience for IT services, SaaS, or developer-focused products (on-site in India). - Proven experience producing API documentation and developer guides using OpenAPI/Swagger. - Strong working knowledge of Markdown and HTML for content authoring and publishing. - Experience with Content Management Systems and documentation platforms (Confluence, static site generators, or equivalent). - Practical SEO experience for technical contentkeyword research, metadata, and content structuring for search discoverability. - Portfolio of published technical content (API references, integration guides, whitepapers, or case studies). Preferred - Familiarity with version control workflows (Git) and CI-based doc publishing. - Experience writing code samples or SDK guides in one or more languages (Python, JavaScript, Java). - Prior exposure to enterprise sales enablement content or support knowledge-base optimization. Benefits & Culture Highlights - Hands-on role with cross-functional exposure to product, engineering, and customer success teams. - Opportunity to shape documentation standards and drive measurable product adoption improvements. - Collaborative, delivery-driven environment with on-site engagement in India. Location: On-site India. Employer: Career Bloc. If you are a detail-focused technical communicator who can translate complex engineering concepts into clear, searchable content that empowers developers and enterprise users, we want to hear from you. Skills: it,html,technical writing,content management systems,markdown,confluence,technical content writer,seo,swagger

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