Device Associate II

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Senior Device Associates at Amazon work on Manual and Automation Testing for the innovative applications and products at the user level. They are Black Box and automation Testers. They should be able to understand the functionality, execute the test cases accurately and deliver on the committed deadlines. Ability to report the results with proper reporting format. Senior Device Associates at Amazon perform audit on the work done by the DA folks and also triage the bugs created by the DA folks. Key job responsibilities • Successfully test and act as the point of contact for mid-sized components and features without close managerial supervision. • Review new test cases, work instructions, and contribute to improving test coverage and/or processes. • Review the bugs logged by other DAs into the system to ensure they follow guidelines. • Raise bugs and related issues beyond defined SOPs/test methods. You provide data, actively follow up, and help to resolve these issues. • Create detailed status reports that require minimum intervention from higher level DAs or a manager. • Contribute to improvements in test processes, communication, or key project metrics (e.g. throughput, quality). You use data to support your recommendations. • Create SOPs based on existing test methods and processes with little assistance from peers or/your manager. • Provide floor support for DAs queries and are able to unblock them where needed. • Create training modules and share knowledge about testing policies, guidelines, and best practices with your team. • Begin to train new DAs peers About the team Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating-that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. Work/Life Balance Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. Inclusive Team Culture Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. - Bachelor's degree - Knowledge of QA methodology and tools- Master's degree Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.