Telecaller Jobs Opening in ALLFIN SOLUTIONS at Ambattur, Aminijikarai, Ashok Nagar, ChennaiLess

3 weeks ago

Chennai, India ALLFIN SOLUTIONS Full time

Job Summary We are hiring motivated and result-driven Telecaller to join our growing team. The ideal candidate will be responsible for making outbound calls to customers or clients to explain products/services, generate leads, follow up on inquiries, and help convert prospects into sales or appointments. The role requires excellent communication skills, patience, and the ability to handle rejections professionally while maintaining a positive attitude.Key Responsibilities1. Outbound Calling Make daily outbound calls to potential or existing customers from the provided database. Contact individuals to promote or explain the company’s products, services, or offerings. Introduce the purpose of the call clearly and build interest in the conversation. 2. Lead Generation & Conversion Generate leads or sales appointments for the field/sales team. Share details of interested prospects with sales executives for follow-up. Persuade potential customers by highlighting product features and benefits. 3. Follow-Up & Coordination Follow up on leads, previous interactions, or missed calls as required. Maintain a consistent communication pipeline with prospects through calls, SMS, or WhatsApp. Ensure timely coordination with internal departments for handling inquiries. 4. Customer Interaction & Feedback Answer incoming calls and respond to customer questions or complaints in a courteous manner. Record customer feedback, concerns, or suggestions and share with the relevant department. Ensure customer satisfaction through a polite and helpful communication approach. 5. Recordkeeping & Reporting Maintain accurate and up-to-date records of calls, lead status, and outcomes in CRM/Excel. Share daily/weekly calling reports with the team leader or manager. Achieve assigned daily, weekly, and monthly call and conversion targets.More information about this Telecaller JobPlease go through the below FAQs to get all answers related to the given Telecaller jobWhat are the job requirements to apply for this Telecaller job position? Ans: A candidate must have a minimum of fresher as an Telecaller What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), B.Com, BA, BBA/BBM, BCA, BSc, 12th Pass (HSE), 10th Pass (SSC), Other Course What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This Telecaller is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the Telecaller position? Ans: There are immediate 1 job openings for Telecaller in our Organisation.

Certificate Course (ITI), Diploma, B.Com, BA, BBA/BBM, BCA, BSc, 10th Pass (SSC), 12th Pass (HSE), Other Course

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