Regional Clinical Operations Manager

1 day ago


Chennai, India Apollo Hospitals Enterprises Limited Full time

To establish a unified, efficient, and patient-friendly outpatient and ambulatory care network across all Apollo Chennai units — integrating OP Operations, Patient Experience, and Conversion Management with strong digital enablement. Key Responsibilities Out-Patient Operations (OP Ops) - P&L responsibility of OP centres - Standardize OPD registration, billing, consultation, diagnostics, and pharmacy workflows. - Ensure optimal utilization of doctor slots and minimize patient waiting time. - Coordinate specialty-clinic schedules regionally to balance consultant coverage. - Facilitate onboarding of new clinicians Patient Experience - Monitor and enhance all aspects of the OP experience — ambience, courtesy, and service consistency. - Track OP NPS and ensure timely complaint resolution and feedback closure. - Implement the Apollo Signature Experience across all outpatient and day-care areas. Business Process & Conversion Management (Growth & Retention) - Track and improve key conversion ratios: - ▫ Consultation → Admission - ▫ Diagnostics → Treatment / Follow-up - ▫ Digital Lead → Appointment - Collaborate with Marketing and Business Development teams to analyze patient data and improve lead-to-visit conversion rates. - Drive new initiatives to strengthen patient engagement and outpatient productivity. Digital Transformation - Drive 100% EMR adoption across all OPD areas. - Strengthen MyApollo, WhatsApp, and kiosk-based appointment systems. - Introduce real-time dashboards for patient flow, waiting time, and feedback analytics. 1066 & Emergency Coordination - Streamline coordination between the Regional 1066 Command Centre, emergency departments, and OPD/day-care units. - Ensure timely triage, communication, and inter-hospital referral management. Training & Engagement - Conduct training for front-office, nursing, and support teams on empathy, communication, and digital processes. - Recognize and reward high-performing teams for service excellence and patient satisfaction.


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    To establish a unified, efficient, and patient-friendly outpatient and ambulatory care network across all Apollo Chennai units — integrating OP Operations, Patient Experience, and Conversion Management with strong digital enablement.Key Responsibilities Out-Patient Operations (OP Ops)P&L responsibility of OP centresStandardize OPD registration, billing,...


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    To establish a unified, efficient, and patient-friendly outpatient and ambulatory care network across all Apollo Chennai units — integrating OP Operations, Patient Experience, and Conversion Management with strong digital enablement.Key Responsibilities Out-Patient Operations (OP Ops)P&L responsibility of OP centresStandardize OPD registration, billing,...


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    To establish a unified, efficient, and patient-friendly outpatient and ambulatory care network across all Apollo Chennai units — integrating OP Operations, Patient Experience, and Conversion Management with strong digital enablement.Key Responsibilities Out-Patient Operations (OP Ops)P&L responsibility of OP centresStandardize OPD registration, billing,...


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    To establish a unified, efficient, and patient-friendly outpatient and ambulatory care network across all Apollo Chennai units — integrating OP Operations, Patient Experience, and Conversion Management with strong digital enablement. Key Responsibilities Out-Patient Operations (OP Ops) P&L responsibility of OP centres Standardize OPD registration, billing,...

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