Regional Clinical Operations Manager
1 day ago
To establish a unified, efficient, and patient-friendly outpatient and ambulatory care network across all Apollo Chennai units — integrating OP Operations, Patient Experience, and Conversion Management with strong digital enablement. Key Responsibilities Out-Patient Operations (OP Ops) - P&L responsibility of OP centres - Standardize OPD registration, billing, consultation, diagnostics, and pharmacy workflows. - Ensure optimal utilization of doctor slots and minimize patient waiting time. - Coordinate specialty-clinic schedules regionally to balance consultant coverage. - Facilitate onboarding of new clinicians Patient Experience - Monitor and enhance all aspects of the OP experience — ambience, courtesy, and service consistency. - Track OP NPS and ensure timely complaint resolution and feedback closure. - Implement the Apollo Signature Experience across all outpatient and day-care areas. Business Process & Conversion Management (Growth & Retention) - Track and improve key conversion ratios: - ▫ Consultation → Admission - ▫ Diagnostics → Treatment / Follow-up - ▫ Digital Lead → Appointment - Collaborate with Marketing and Business Development teams to analyze patient data and improve lead-to-visit conversion rates. - Drive new initiatives to strengthen patient engagement and outpatient productivity. Digital Transformation - Drive 100% EMR adoption across all OPD areas. - Strengthen MyApollo, WhatsApp, and kiosk-based appointment systems. - Introduce real-time dashboards for patient flow, waiting time, and feedback analytics. 1066 & Emergency Coordination - Streamline coordination between the Regional 1066 Command Centre, emergency departments, and OPD/day-care units. - Ensure timely triage, communication, and inter-hospital referral management. Training & Engagement - Conduct training for front-office, nursing, and support teams on empathy, communication, and digital processes. - Recognize and reward high-performing teams for service excellence and patient satisfaction.
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Clinic Manager
6 days ago
Chennai, India Lyris Clinical Aesthetics Full timeWE ARE HIRING – LYRIS AESTHETIC CLINIC, COIMBATOREOnsite Only | Immediate Joiners PreferredJoin one of South India’s leading Hair & Skin Clinics, backed by over 20 years of experience, hands-on training with expert doctors, and a strong reputation for excellence in aesthetic care.Open Positions Clinic ManagerAdminCustomer Care ExecutiveSales...
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Regional Clinical Operations Manager
2 days ago
Chennai, India Apollo Hospitals Enterprises Limited Full timeTo establish a unified, efficient, and patient-friendly outpatient and ambulatory care network across all Apollo Chennai units — integrating OP Operations, Patient Experience, and Conversion Management with strong digital enablement.Key Responsibilities Out-Patient Operations (OP Ops)P&L responsibility of OP centresStandardize OPD registration, billing,...
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Regional Clinical Operations Manager
1 day ago
Chennai, India Apollo Hospitals Enterprises Limited Full timeTo establish a unified, efficient, and patient-friendly outpatient and ambulatory care network across all Apollo Chennai units — integrating OP Operations, Patient Experience, and Conversion Management with strong digital enablement.Key Responsibilities Out-Patient Operations (OP Ops)P&L responsibility of OP centresStandardize OPD registration, billing,...
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Regional Clinical Operations Manager
1 day ago
Chennai, India Apollo Hospitals Enterprises Limited Full timeTo establish a unified, efficient, and patient-friendly outpatient and ambulatory care network across all Apollo Chennai units — integrating OP Operations, Patient Experience, and Conversion Management with strong digital enablement.Key Responsibilities Out-Patient Operations (OP Ops)P&L responsibility of OP centresStandardize OPD registration, billing,...
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Regional Clinical Operations Manager
2 days ago
Chennai, India Apollo Hospitals Enterprises Limited Full timeTo establish a unified, efficient, and patient-friendly outpatient and ambulatory care network across all Apollo Chennai units — integrating OP Operations, Patient Experience, and Conversion Management with strong digital enablement. Key Responsibilities Out-Patient Operations (OP Ops) P&L responsibility of OP centres Standardize OPD registration, billing,...
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Regional Manager
4 days ago
Chennai, Ernakulam, Lucknow, India CAREER POINT Full timeRoles And ResponsibilitiesManage A Team Of Area Manager & Medical Representatives To Achieve Regional Targets .Develop And Execute Strategic Plans To Increase Market Share, Improve Brand Visibility, And Drive Business Growth.Build Strong Relationships With Key Customers, Including Hospitals, Clinics, And Medical Institutions.Analyze Market Trends, Competitor...
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Regional Operations Manager
4 weeks ago
Chennai, India The Growth Cocktail Full timePay: ₹30,000.00-₹65,000.00 per month Job description: Regional Manager (Chennai) – Job Description Location: Chennai Experience: 4+ years of relevant experience Work Days: 6 Days, Weekly About Us: Our client, PadelPark, is on a mission to make Padel the next big thing in India! We are shaking up the sports world with our state-of-the-art padel...
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Regional Operations Manager
4 weeks ago
Chennai, India The Growth Cocktail Full timePay: ₹30,000.00-₹65,000.00 per month Job description: Regional Manager (Chennai) – Job Description Location: Chennai Experience: 4+ years of relevant experience Work Days: 6 Days, Weekly About Us: Our client, PadelPark, is on a mission to make Padel the next big thing in India! We are shaking up the sports world with our state-of-the-art padel courts,...
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Regional Operations Manager
3 weeks ago
Chennai, India The Growth Cocktail Full timePay: ₹30,000.00-₹65,000.00 per month Job description: Regional Manager (Chennai) – Job Description Location: Chennai Experience: 4+ years of relevant experience Work Days: 6 Days, Weekly About Us: Our client, PadelPark, is on a mission to make Padel the next big thing in India! We are shaking up the sports world with our state-of-the-art padel...
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Regional Operations Manager
3 weeks ago
Chennai, India The Growth Cocktail Full timePay: ₹30,000.00-₹65,000.00 per monthJob description:Regional Manager (Chennai) – Job DescriptionLocation: ChennaiExperience: 4+ years of relevant experienceWork Days: 6 Days, WeeklyAbout Us: Our client, PadelPark, is on a mission to make Padel the next big thing in India! We are shaking up the sports world with our state-of-the-art padel courts,...