Customer Service Representative

4 weeks ago

Sahibzada Ajit Singh Nagar, India Charger Logistics Inc Full time

Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.

We are looking for dynamic individuals with a passion for helping people to join our team. We are entrepreneurial-minded organization that welcomes and support individual ideas and strategies.

Responsibilities:

- Coordinate and plan with department peers to effectively and efficiently dispatch the company’s resources
- Should have worked on Fleet Manager, DAT, Load Link, Open Load Boards
- Communicate specific freight requirements and procedures to drivers
- Handle customer inquiries in a timely, professional manner
- Update customer web portals with up-to-date load information
- Monitor and update shipment statuses on the company’s internal applications
- Analyze resource utilization and generate reports as needed

Requirements

- 1+ years of trucking industry and/or dispatch experience is an asset
- Freshers with excellent verbal and written communication
- Demonstrated ability to manage high-stress situations calmly and effectively
- Demonstrated ability to actively manage multiple, concurrent projects
- Knowledge of Department of Transportation (DOT) rules and regulations preferred
- Positive attitude with good people skills
- Good command of MS Office (Excel and Word) with an ability to quickly learn new software

Benefits

- Competitive Salary
- Career Growth

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