Senior Certification Specialist

Job Description Overview - Blue Yonder stands at the forefront of AI-powered supply chain solutions, recognized globally for our innovative software products. - Our commitment to excellence has earned us a spot among Glassdoor's Best Places to Work. - We are seeking a dynamic and experienced Certification Specialist to develop and manage a comprehensive certification program. This role will be pivotal in establishing and maintaining a certification framework that validates the skills and knowledge of our clients in using Blue Yonder software effectively, with a critical focus on ensuring that all exams are legally defensible and aligned with industry standards. What Will You Do - Program Development: - Design and develop a certification program that aligns with industry standards and Blue Yonder software capabilities, including defining clear objectives and certification levels. - Collaborate with subject matter experts to create legally defensible certification exams and assessments that accurately measure proficiency. - Develop a comprehensive curriculum and study materials to support candidate preparation, ensuring the program meets the needs of diverse learners and industries. - Program Management: - Oversee the administration of the certification program, including scheduling, registration, delivery, and maintaining certification records. - Implement a certification maintenance process, including requirements for recertification and continuing education. - Monitor and evaluate the effectiveness of the certification program, making data-driven improvements as necessary. - Stakeholder Engagement: - Work closely with internal teams, including Product Development, Professional Services, and Marketing, to ensure alignment and integration of the certification program. - Engage with external stakeholders, including clients and industry partners, to promote the certification program and gather feedback. - Quality Assurance: - Implement quality assurance processes to ensure the integrity, credibility, and legal defensibility of the certification program. - Stay updated on industry trends, best practices in certification and training, and legal standards related to certification exams. - Reporting and Analytics: - Develop and maintain metrics to track the success and impact of the certification program. - Provide regular reports to management on program performance, areas for improvement, and feedback from participants. What Are We Looking For - Bachelor's degree (or equivalent) in Education, Business, Information Technology, or a related field. - 5+ years of experience in developing and managing certification programs, preferably in the software or technology sector. - Excellent project management and organizational skills. - Strong analytical and problem-solving abilities. - Exceptional communication and interpersonal skills. - Ability to work collaboratively with cross-functional teams. - Strong understanding of Supply Chain Management; knowledge of Blue Yonder software and its applications is a plus. - Certification in instructional design or a related field. - Experience with learning management systems (LMS) and online assessment tools. - Familiarity with adult learning principles and instructional design methodologies. - Knowledge of legal standards and practices related to certification exams. Our Values If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success and the success of our customers. Does your heart beat like ours Find out here: Core Values All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.