Outreach Specialist

3 days ago


Hyderabad, Telangana, India S&P Global Market Intelligence Full time
Job Description

Responsibilities:

- You will procure comprehensive information on the data tracked by the respective department.
- Assist in resolving client questions as it relates to verifying information via company contacts and assist in audits on department datasets in order to reduce errors.
- Will work within parameters and with limited supervision to ensure quality and performance to set standards.
- Keeps up to date in knowledge of content sets. Builds industry knowledge by understanding industry trends and reporting standards.
- Provides input and ideas for new collection methods and product enhancements related to the covered content sets.
- Help leadership in managing queue and review team production.
- Troubleshoots problems or issues and provide support to the team.
- Builds and maintains relationships with external contacts as a means to actively track information on the covered content sets.

What Were Looking For:

- B.Com. / BBA / M. Com. / MBA
- Advance Proficiency in English communication is MUST.
- Candidate working in BPO sector for US process would be preferred.
- Certification or knowledge/experience in MS-office (Excel, Word, PowerPoint).
- Willing to work in rotational shifts.

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