Scrum Master

Job Description

What you will do

In this vital role you will as a Scrum Master drive Agile execution and continuous improvement within Scaled Agile (SAFe) environments. The Scrum Master will serve as a servant leader, facilitating Agile ceremonies, mentor teams, and enabling Agile Release Trains (ARTs) to deliver high-value solutions efficiently. The ideal candidate will have extensive experience in SAFe, Agile coaching, cross-team collaboration, and enterprise Agile transformation, ensuring alignment between teams, business objectives, and Lean-Agile principles.

Roles & Responsibilities:

- Act as a Scrum Master within a Scaled Agile (SAFe) environment, facilitating Agile ceremonies such as PI Planning, Scrum of Scrums, Sprint Planning, Daily Stand-ups, Sprint Reviews, and Inspect & Adapt sessions.
- Guide and support Agile teams, Product Owners, and collaborators, fostering self-organization, cross-team collaboration, and high-performance delivery.
- Coach Agile Release Train (ART) teams on SAFe standard processes, Lean-Agile principles, and Agile approach adoption.
- Facilitate Program Increment (PI) Planning and ART synchronization, ensuring clear dependencies, objectives, and risk mitigation strategies.
- Remove organizational and technical impediments, enabling teams to deliver value faster and with higher quality.
- Promote continuous improvement and guide teams in identifying and implementing retrospective action items.
- Assist Product Owners and Business Owners in effective backlog management, prioritization, and decision-making.
- Cultivate an environment of visibility, psychological safety, and accountability, enabling trust and continuous learning.
- Drive SAFe Lean Portfolio Management practices, ensuring alignment between Critical initiatives and Agile execution.
- Enable Agile metrics tracking and reporting, using KPIs such as Velocity, Flow Efficiency, Lead Time, and Predictability to measure team progress.
- Collaborate with Release Train Engineers (RTEs), Solution Architects, and DevOps teams to optimize delivery pipelines and Agile execution.
- Promote DevOps and CI/CD adoption, fostering a culture of Lean-Agile technical excellence and innovation.
- Stay updated with SAFe and Agile industry trends, continuously improving Agile methodologies, frameworks, and tools.

Basic Qualifications:

- Masters degree and 1 to 3 years of Computer Science, IT or related field experience OR
- Bachelors degree and 3 to 5 years of Computer Science, IT or related field experience OR
- Diploma and 7 to 9 years of Computer Science, IT or related field experience

Must-Have Skills:

- SAFe Certified Scrum Master (SSM), SAFe Advanced Scrum Master (SASM), or SAFe Release Train Engineer (RTE) certification.
- Hands-on experience with Agile Portfolio Management and Agile Governance.
- Experience as a Scrum Master in Agile and SAFe environments.
- Deep understanding of SAFe principles, Agile Release Trains (ARTs), Lean-Agile frameworks, and Agile coaching.
- Hands-on experience with SAFe Agile ceremonies, PI Planning, Scrum of Scrums, Inspect & Adapt, and Iteration execution.
- Proven understanding of Agile methodologies (Scrum, Kanban, XP, SAFe) and enterprise Agile transformations.
- Proficiency in Agile project management tools (JIRA, JIRA Align, Confluence, Miro).
- Experience with Lean Portfolio Management (LPM), Lean-Agile metrics, and flow-based work management.
- Ability to coach, mentor, and empower Agile teams, fostering collaboration, servant leadership, and dedication.
- Good communication and stakeholder leadership skills, ensuring alignment across business and technical teams.
- Understanding of DevOps, CI/CD, Test Automation, and Agile Quality Assurance.
- Demonstrable ability to resolve conflicts, and optimize team performance.

Good-to-Have Skills:

- Domain experience with Biotech/Pharma industry is a plus
- Experience with Salesforce based applications
- Service Now experience
- Additional certifications in Certified Scrum Master (CSM), Professional Scrum Master (PSM), or SAFe Agilist (SA).
- Experience in leading SAFe implementations, Agile transformations, and enterprise Agile coaching.
- Knowledge of Value Stream Mapping, Lean Thinking, and OKR-based goal setting.

Soft Skills:

- Excellent analytical and troubleshooting skills.
- Strong verbal and written communication skills
- Ability to work optimally with global, virtual teams
- High degree of initiative and self-motivation.
- Ability to handle multiple priorities optimally.
- Team-oriented, with a focus on achieving team goals.
- Ability to learn quickly, be organized and detail oriented.
- Strong presentation and public speaking skills.

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