Commerical Loan Servicing Specialist

4 weeks ago

Hyderabad, Telangana, India The Wells Fargo Foundation Full time
Job Description

About this role:

Wells Fargo is seeking a Commerical Loan Servicing Specialist

In this role, you will:

- Provide servicing activities for low to high complex commercial products
- Coordinate all aspects of resolving open customer service issues and interact with internal and external customers
- Provide customer service, loan and regulatory diligence and ensure compliance with all bank policies, procedures, and regulatory requirements
- Evaluate and upload data into the systems of record
- Serve as primary liaison and work collaboratively with Business, Legal, Control and Risk, Technology, and various Operations and company teams as necessary to progress customer-focused needs
- Train others on complex loan agency inquiries and servicing language in loan documentation and
interpretation, as well as an understanding of financial services and customer support
- Coordinate and reconcile all loan advances and payments with member banks and customers and books
letters of credit
- Review and negotiate basic loan servicing transactions, evaluate risks, and devise strategies to mitigate risks and identify procedural modifications
- Serve as an escalation point in the resolution of client issues
- Provide guidance and training to peers
- Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
- Present recommendations for resolving low to moderately complex situations and exercise independent judgment while developing expertise in the function, policies, procedures, and compliance requirements

Required Qualifications:

- 2+ years of Commercial Loan Servicing experience into Commercial Real estate, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education:

Desired Qualifications:

- Experience in Commercial Loan Servicing, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- Strong understanding on Loan servicing, Deal administration, Loan Boarding/Modification, Escrow management, Draw review & Funding process, Inspections, Payoff, BQR/CQR, Loan workouts, Research, respond to and resolve complex inquiries.
- University Masters/bachelor's degree in business or commerce.

- Strong knowledge of MS-Excel, MS-Word.
- Strong English Oral and written communication skills
- Strong analytical, problem solving, and document interpretation skills
- Strong Knowledge in Commercial Mortgage Servicing
- Flexible with the shift timings (06:30PM to 03:30AM IST)
- Flexibility towards work on different processes/assignments
- Working with teams and be an active participant
- Exhibits a commitment to the company
- Ability to set priorities, plan and organize work
- Demonstrates/maintains professional conduct under all circumstances
- Ability to conduct process trainings as when required
- Ability to work independently and generate MIS reports for the process
- Takes ownership for the responsibilities
- Motivates himself and the team in achieving team goals

Posting End Date:

6 Mar 2025

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US:All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

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