Database Admin- Cassandra

You Lead the Way Weve Got Your Back With the right backing people and businesses have the power to progress in incredible ways When you join Team Amex you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers communities and each other Here youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits programs and flexibility that support you personally and professionally At American Express youll be recognized for your contributions leadership and impact every colleague has the opportunity to share in the companys success Together well win as a team striving to uphold our and powerful backing promise to provide the worlds best customer experience every day And well do it with the utmost integrity and in an environment where everyone is seen heard and feels like they belong Join Team Amex and let s lead the way together Focus Operation Support of enterprise databases ensuring high availability through proactive monitoring health checks and self-healing Resolving incidents under Incident Management Root Cause Analysis through problem management automate routine tasks improve monitoring alerting and perform changes under Change Management The individual will be required to collaborate with numerous partners including Amex application teams infrastructure support teams and various product and support vendors Organizational Context Member of a data base management or database support team reporting to Engineering Director or Director of Technical Delivery How will you make an impact in this roleWe are looking for a highly motivated Data Engineer DBA with good understanding and experience in maintaining the health and availability of our production Cassandra Mongo and or Couchbase databases In this position you will be joining our global technologys Database Operations team in American Express Bangalore India xc2 xb7 Proactively prevent business impacts and disruptions related to database failures xc2 xb7 Participate in technology bridge calls to circumvent unplanned business disruptions xc2 xb7 Assist with upgrades and or migrations as requested by database engineering database development database infrastructure and application partner teams xc2 xb7 Assist in Disaster Recovery testing xc2 xb7 Knowledge of ITIL processes - Incident Problem Change Management xc2 xb7 Provide technical direction and assistance to our contractors xc2 xb7 Drive improvements within platforms xc2 xb7 Look for opportunities for developing automation Efficiency and Self Service Qualifications xc2 xb7 10 year experience with Cassandra Mongo and or Couchbase databases as a Database Administrator DBA xc2 xb7 Experience with troubleshooting performance enhancements latency capacity and availability issues in a production support environment xc2 xb7 Experience using Ansible GitHub Unix Shell Scripting Python Splunk ELK or Grafana is a plus We back our colleagues and their loved ones with benefits and programs that support their holistic well-being That means we prioritize their physical financial and mental health through each stage of life Benefits include Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical dental vision life insurance and disability benefits depending on location Flexible working model with hybrid onsite or virtual arrangements depending on role and business need Generous paid parental leave policies depending on your location Free access to global on-site wellness centers staffed with nurses and doctors depending on location Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race color religion sex sexual orientation gender identity national origin veteran status disability status age or any other status protected by law Offer of employment with American Express is conditioned upon the successful completion of a background verification check subject to applicable laws and regulations