High Salary: Senior Manager, New Seller Success

3 weeks ago


Bengaluru, Karnataka, India Amazon Full time
Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused and passionate about e-commerce? Are you an experienced, entrepreneurial leader with a strong work ethic? If yes, this opportunity will appeal to you.
We are looking for talented [Senior Manager] for India marketplace to lead as a single threaded leader to drive new seller acquisition and success charter through scaled channels. You will be responsible to establish mechanisms to drive critical business metrics in collaboration with the wider team and partner/ stakeholder teams across India business.
Amazon strives to be Earth's most customer-centric company, where people can find and discover virtually anything they want to buy online. Over 2 million Sellers in 10 countries list their products for sale on the Amazon Marketplace. Sellers are a critical part of Amazon's ecosystem to deliver on our vision of offering the Earth's largest selection and lowest prices.

Key job responsibilities
Key job responsibilities
As a [Senior Manager], you will lead a team of program managers and operations. You will be responsible for defining and executing the strategy to acquire new sellers at scale and enable their success on the marketplace. This will require developing deep insights based on market research, benchmarking, and analysis of past and current trends in a fast-paced business environment. You will work closely with the wider team within IN Stores and WW Partner teams to drive alignment on the defined strategy and initiatives.
Key responsibilities include:
* Identify and analyze data on frequent basis to isolate issues, drive improvements, and prioritize competing program opportunities
* Set up performance mechanisms, track performance, and manage through obstacles to achieve your objectives
* Communicating performance, articulating root-cause analysis and linking to specific improvement areas
* Anticipate bottlenecks, provide escalation management, make tradeoffs and balance competing priorities across stakeholders
* Drive adoption of internal mechanism and seller-facing tools that drive long-term benefit
* Gain support for your strategy from stakeholders by writing narratives and influencing peers and senior leadership- Experience analyzing data and best practices to assess performance drivers
- Experience leading stakeholder engagements and presentations with senior and international leaders
- Experience managing teams
- Experience improving and creating new processes and structure to achieve goals
- MBA-
• MBA from top tier universities
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• Passionate about people and customers; you believe that a service can only be as good as its customers believe it to be
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• Data driven with the proficiency to make the right decisions in a complex fast changing environment
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• Experience in dealing with ambiguity and independently determining the charter of the area assigned
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• Experience in a results-oriented environment with cross functional interactions. Strong analytical, mediation and problem resolution skills.
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• Experience with e-commerce, retail or process operations would be an advantage
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• Exposure to data reporting tools like SQL

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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