Salesforce Business Analyst

3 days ago

Noida Uttar Pradesh, India Tech Mahindra Full time

Job Summary List Format Business Analyst Salesforce Sales Cloud TechM Noida NSEZ - Serve as a Business Analyst with 7 10 years of experience specializing in Salesforce Sales Cloud implementations - Analyze document and translate business requirements into technical solutions focusing on Salesforce Sales Cloud Experience Cloud and Service Cloud - Collaborate with cross-functional teams and stakeholders to define project scope objectives and deliverables - Conduct workshops and meetings to gather requirements and present analysis findings - Create and maintain project documentation such as business requirements documents use cases and process flows - Work closely with development teams to ensure correct implementation of business requirements - Perform user acceptance testing UAT and assist in solution deployment - Provide training and support to end users on Salesforce Sales Cloud features - Monitor project progress regularly updating stakeholders - Identify opportunities for process improvement and recommend actionable solutions - Apply strong knowledge of enterprise risk management regulatory and insurance policies - Utilize excellent communication interpersonal analytical and problem-solving skills - Leverage experience with project management and preferably Agile methodologies - Hold a Bachelor s degree in Business Administration IT or related field - Willingness to relocate to Qatar as part of the assignment Tech Mahindra represents the connected world offering innovative and customer-centric information technology experiences enabling Enterprises Associates and the Society to Rise We are a USD 4 9 billion company with 121 840 professionals across 90 countries helping over 935 global customers including Fortune 500 companies Our convergent digital design experiences innovation platforms and reusable assets connect across a number of technologies to deliver tangible business value and experiences to our stakeholders Tech Mahindra is the highest ranked Non-U S company in the Forbes Global Digital 100 list 2018 and in the Forbes Fab 50 companies in Asia 2018

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