Workday Technical Analyst

Job Description

We are looking for a dynamic and detail-oriented Workday Techno-Functional Consultant with a minimum of 3 years of hands-on experience in Core HCM and Absence Management. The ideal candidate should have strong expertise in managing functional configurations and should be comfortable working across business and technical teams to support and optimize Workday processes.

We are 3PILLAR GLOBAL
We build breakthrough software products that power digital businesses. We are an innovative product development partner whose solutions drive rapid revenue, market share, and customer growth for industry leaders in Software and SaaS, Media and Publishing, Information Services, and Retail. Our key differentiator is our Product Mindset. Our development teams focus on building for outcomes and all of our team members around the globe are trained on the Product Mindset's core values - Minimize Time to Value, Solve For Need, and Excel at Change. Our teams apply this mindset to build digital products that are customer-facing and revenue-generating. Our business-minded approach to agile development ensures that we align to client goals from the earliest conceptual stages through market launch and beyond.

In 2024, 3Pillar Global India wasnamedaGreat Place to Workfor the seventh year in a rowbased on how our employees feel about our company, collaborative culture, and work/life balance - come join our growing team

Responsibilities

- Workday Core HCM Configuration
- Configure and maintain Core HCM functionalities
- Ensure accurate worker data management and seamless organizational structure updates.
Absence Management Administration
- Design and configure time-off and leave plans, accrual rules, eligibility criteria, and calendar setups.
- Troubleshoot and resolve issues related to absence balance discrepancies and time-off transactions.
- Ensure compliance with global/local leave policies.
Business Process (Workflow) Configuration & Optimization
- Configure, maintain, and enhance Workday Business Processes (BPs) such as:
- Hire
- Job change
- Termination
- Time-off request
- Manager change
Define condition rules, approval chains, notifications, and security policies within workflows to ensure smooth and compliant HR operations.
- Collaborate with functional stakeholders to redesign or optimize workflows to reduce cycle time, eliminate bottlenecks, and improve user experience.
Performance Optimization
- Monitor and assess system performance and process execution time.
- Recommend and implement optimization strategies such as:
- Streamlining calculated fields
- Minimizing custom validations where possible
- Reducing unnecessary steps in business processes
- Perform regular system audits and data quality checks to maintain system integrity.
Issue Resolution and Support
- Serve as a key point of contact for day-to-day Workday issues, configuration queries, and data inconsistencies.
- Analyze root causes and implement long-term fixes.
- Provide Tier-2/3 support for internal HR or operations teams.
Testing and Change Management
- Participate in unit testing, system testing, and UAT for system updates, enhancements, and Workday releases.
- Document test cases, scenarios, and outcomes for audit readiness.
- Assist with release management, including regression testing and feature rollout planning.
Stakeholder Collaboration
- Work closely with HR, Payroll, and IT teams to understand business needs and provide appropriate Workday solutions.
- Translate functional requirements into technical configurations.
Documentation & Knowledge Sharing
- Maintain up-to-date configuration documents, process maps, and training guides.
- Educate end-users and HRIS team members on new features and process changes.

Qualification:

- Must have either of Bachelor's/Master's degree: BTech/MTech/BSc/MS/BCA/MCA
- Minimum 3 years of hands-on experience in Workday Core HCM and Absence Management or similar modules
- Should have experience in workflow configuration and maintenance
- Should have supported L2/L3 level tickets form different stakeholders
- Strong communication skills and ability to work cross-functionally.
- Self-starter with problem-solving skills and an eye for process improvements.

Benefits:

- A competitive annual salary based on experience and market demands
- Flexi-timings
- Work From Anywhere
- Medical insurance with the option to purchase a premium plan or HSA option for your entire family
- Regular Health check-up camps arranged by the company
- Recreational activities (Pool, TT, Wii, PS2)
- Business casual atmosphere

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