Academic Counselor
21 hours ago
Job Description Industry & Sector: Fast-growing EdTech and student services provider operating in the academic support, admissions advisory, and learner success sector. We deliver academic counselling, admissions assistance, and ongoing student engagement services to learners across India through on-site centres and integrated digital platforms. Role Title: Academic Counselor / Student Success Advisor (Night Shift) On-site, India About The Opportunity We are hiring on-site night-shift Academic Counselors to join a high-energy student services team. This role focuses on telecounseling, academic advising, and admissions support to ensure prospective and enrolled learners receive timely guidance, course recommendations, and retention-focused follow-up during evening and overnight hours. Role & Responsibilities - Deliver high-quality telecounseling to prospective and current students during night shift hours, handling inbound and outbound calls with empathy and clarity. - Assess learner needs, recommend appropriate courses/programs, and guide applicants through admissions, enrolment, and documentation processes. - Maintain accurate student records in CRM and SIS; log interactions, update statuses, and escalate leads or issues per SOPs. - Collaborate with academic teams to coordinate onboarding, scheduling, and follow-up for students at risk of drop-out to improve retention. - Meet daily/weekly outreach and conversion targets while maintaining service quality and compliance with data-protection guidelines. - Participate in continuous improvement by sharing feedback on scripts, workflows, and student pain points to optimise night-shift operations. Skills & Qualifications Must-Have - Proven experience in academic counseling or telecounseling roles - Familiarity with CRM and Student Information Systems (SIS) usage - Experience with Learning Management Systems (LMS) administration - Proficiency in MS Excel and Google Workspace for reporting and scheduling - Comfortable using VoIP telephony systems and call-logging tools - Strong documentation skills and adherence to data privacy practices Preferred - Experience with Salesforce or Zoho CRM - Experience with Zendesk or similar ticketing systems - Prior night-shift or customer-facing experience in education services Benefits & Culture Highlights - Structured training and clear career progression paths within student success and admissions functions. - On-site role with supportive team culture, regular coaching, and KPI-driven incentives. - Night-shift allowance and shift-specific benefits as per company policy. How To Apply If you are an empathetic, target-driven counselor comfortable working night hours and working on-site in India, submit your CV highlighting relevant counseling and CRM experience. We prioritise candidates who can demonstrate student-centred outcomes and accurate record-keeping. Keywords: Academic Counselor, Night Shift, Student Advisor, Telecounseling, CRM, SIS, LMS, Admissions Counselling, Student Retention Skills: learning management systems,communication,analytical,crm,data
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Academic counselor
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Academic Counselor
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Bengaluru, Karnataka, India YOUR HRM EXPERT Full time ₹ 35,000 - ₹ 75,000 per yearFreshers with excellent communication skills can apply.CTC upto 5LPA + incentives.Role DescriptionThis is a full-time on-site role for an Academic Counselor based in Bengaluru. The Academic Counselor will be responsible for providing student counseling and academic advising, assisting students in making informed academic and career decisions, developing...
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Academic Counselor
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Hyderabad, Telangana, India, Telangana Boston Institute of Analytics Full timeCompany Description Boston Institute of Analytics (BIA) is the world's top-ranked advanced training institute, providing classroom training led by industry experts to students and professionals across the globe. With campuses in the US, UK, Europe, and Asia, BIA offers cutting-edge programs in emerging fields to ensure quality education and job readiness....
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Academic Counselor
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Academic Counselor
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Bengaluru, Karnataka, India AchieversIT Trainings Full timeJob DescriptionCompany DescriptionAchieversIT Trainings provides a wide range of opportunities for freshers and experienced candidates to develop their skills and build their career opportunities across multiple companies.Role DescriptionThis is a full-time on-site role located in Bengaluru for an Academic Counselor at AchieversIT Trainings. The Academic...
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Bengaluru, Karnataka, India Boston Institute of Analytics - Sanjaynagar, Bengaluru Campus Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany DescriptionBoston Institute of Analytics (BIA) is a top-ranked international training institute headquartered in Boston, USA, with over 105 campuses across 7 countries. BIA offers premier courses in emerging technologies such as Data Science, AI, and in-depth corporate training programs designed to empower professionals globally. We provide a...
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Academic Counselor
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Bengaluru, Karnataka, India Venkatesh Natural Extracts Pvt. Ltd. Full time ₹ 4,80,000 - ₹ 6,00,000 per yearSalary up to 5lpalocation: Bangaloreminimum 1 year in academic counselingImmediate joinerRole DescriptionThis is a full-time on-site role for an Academic Counselor - Night Shift located in Bengaluru. The Academic Counselor will be responsible for providing student counseling, academic advising, and career counseling during the night shift. Daily tasks...
