Academic Counselor
3 weeks ago
Job Description Industry & Sector: Fast-growing EdTech and student services provider operating in the academic support, admissions advisory, and learner success sector. We deliver academic counselling, admissions assistance, and ongoing student engagement services to learners across India through on-site centres and integrated digital platforms. Role Title: Academic Counselor / Student Success Advisor (Night Shift) On-site, India About The Opportunity We are hiring on-site night-shift Academic Counselors to join a high-energy student services team. This role focuses on telecounseling, academic advising, and admissions support to ensure prospective and enrolled learners receive timely guidance, course recommendations, and retention-focused follow-up during evening and overnight hours. Role & Responsibilities - Deliver high-quality telecounseling to prospective and current students during night shift hours, handling inbound and outbound calls with empathy and clarity. - Assess learner needs, recommend appropriate courses/programs, and guide applicants through admissions, enrolment, and documentation processes. - Maintain accurate student records in CRM and SIS; log interactions, update statuses, and escalate leads or issues per SOPs. - Collaborate with academic teams to coordinate onboarding, scheduling, and follow-up for students at risk of drop-out to improve retention. - Meet daily/weekly outreach and conversion targets while maintaining service quality and compliance with data-protection guidelines. - Participate in continuous improvement by sharing feedback on scripts, workflows, and student pain points to optimise night-shift operations. Skills & Qualifications Must-Have - Proven experience in academic counseling or telecounseling roles - Familiarity with CRM and Student Information Systems (SIS) usage - Experience with Learning Management Systems (LMS) administration - Proficiency in MS Excel and Google Workspace for reporting and scheduling - Comfortable using VoIP telephony systems and call-logging tools - Strong documentation skills and adherence to data privacy practices Preferred - Experience with Salesforce or Zoho CRM - Experience with Zendesk or similar ticketing systems - Prior night-shift or customer-facing experience in education services Benefits & Culture Highlights - Structured training and clear career progression paths within student success and admissions functions. - On-site role with supportive team culture, regular coaching, and KPI-driven incentives. - Night-shift allowance and shift-specific benefits as per company policy. How To Apply If you are an empathetic, target-driven counselor comfortable working night hours and working on-site in India, submit your CV highlighting relevant counseling and CRM experience. We prioritise candidates who can demonstrate student-centred outcomes and accurate record-keeping. Keywords: Academic Counselor, Night Shift, Student Advisor, Telecounseling, CRM, SIS, LMS, Admissions Counselling, Student Retention Skills: learning management systems,communication,analytical,crm,data
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Academic counselor
4 weeks ago
Bengaluru, India Vedantu Full timeJob Description Academic Counselor role at Vedantu Job Title: Academic Counselor Work Location: Bengaluru (Work From Office) Working Days: 6 Days a Week Languages Required: English & Hindi (Mandatory) About Vedantu: Vedantu is India's leading online learning platform, revolutionizing education by making quality learning accessible and engaging. We are driven...
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Academic Counselor
2 weeks ago
Bengaluru, Karnataka, India YOUR HRM EXPERT Full time ₹ 35,000 - ₹ 75,000 per yearFreshers with excellent communication skills can apply.CTC upto 5LPA + incentives.Role DescriptionThis is a full-time on-site role for an Academic Counselor based in Bengaluru. The Academic Counselor will be responsible for providing student counseling and academic advising, assisting students in making informed academic and career decisions, developing...
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Academic Counselor
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Hyderabad, Telangana, India, Telangana Boston Institute of Analytics Full timeCompany Description Boston Institute of Analytics (BIA) is the world's top-ranked advanced training institute, providing classroom training led by industry experts to students and professionals across the globe. With campuses in the US, UK, Europe, and Asia, BIA offers cutting-edge programs in emerging fields to ensure quality education and job readiness....
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Academic Counselor
2 weeks ago
Bengaluru, Karnataka, India GLOBELANCE Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany DescriptionGlobelance is a next-generation consulting and freelancing platform designed to empower consultants, freelancers, and businesses worldwide. Our mission is to connect the right talent with the right opportunities while helping consultants and freelancers maximize their earnings. Consultants can supply candidates to live job openings, close...
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Bengaluru, Karnataka, India AchieversIT Trainings Full time ₹ 1,04,000 - ₹ 1,30,878 per yearCompany DescriptionAchieversIT Trainings provides a wide range of opportunities for freshers and experienced candidates to develop their skills and build their career opportunities across multiple companies.Role DescriptionThis is a full-time on-site role located in Bengaluru for an Academic Counselor at AchieversIT Trainings. The Academic Counselor will be...
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Academic Counselor
1 week ago
Bengaluru, Karnataka, India Boston Institute of Analytics - Sanjaynagar, Bengaluru Campus Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany DescriptionBoston Institute of Analytics (BIA) is a top-ranked international training institute headquartered in Boston, USA, with over 105 campuses across 7 countries. BIA offers premier courses in emerging technologies such as Data Science, AI, and in-depth corporate training programs designed to empower professionals globally. We provide a...
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Academic Counselor
2 weeks ago
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Academic Counselor
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Bengaluru, Karnataka, India Let's Set Destinations Full time ₹ 3,00,000 - ₹ 6,00,000 per yearCompany DescriptionLet's Set Destinations focuses on insights and results to help accelerate returns on IT and business ventures. We aim to build trusted relationships through client proximity, providing industry and technology expertise to meet the needs of customers and citizens. Our goal is to support our clients in achieving their business objectives...
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Academic Counselor
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Bengaluru, Karnataka, India inspireU Class Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionInspireU Class is a next-generation EdTech platform that provides personalized learning experiences through dual mentorship, expert-led teaching, and AI-enhanced learning. The platform aims to bridge the gap between traditional education and modern learning methods, empowering students to learn smarter. InspireU offers dual mentorship,...
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Academic Counselor
3 weeks ago
Kozhikode / Calicut, Kozhikode, India Global Study Link Full timeJob Description Company Description Global Study Link is a leading educational consultancy firm based in Cochin, specializing in recruiting international students since 2008. Our organization boasts operations in Kerala and expanded to London in 2011, offering trusted and reliable services. We match students to education institutions based on their skills...
