[10/11/2025] Quality Assurance- Servicenow

3 weeks ago


Pune, India Syncarp Full time

We are looking for a Portal - Servicenow Quality Assurance for a global IT service provider- based out of Pune Location with 5+ years of experience. Role: Servicenow QA Location: Pune Hire Type: Full time ServiceNow Quality Assurance ▪ Create and maintain test cases/ scripts for manual and automated testing ▪ Create, maintain, evolve the test concept of the team ▪ Perform Functional, System Integration, Regression, Performance tests ▪ Design and develop automated tests in the ServiceNow Automated Test Framework (ATF) application ▪ Document, troubleshoot, clearly communicate and follow-up on all issues/defects/findings that are encountered during the performance and execution of manual and automated testing ▪ Collaborate and work closely with developers and Product Owners to design specific testing strategies for the features being developed and automate them ▪ Collaborate with other teams to design common testing strategies and consult/support them for UAT/ End-to-End tests ▪ Following the idea of "Communities of Practice" ▪ Provide ideas to improve testing and ensure high quality of software artifacts ▪ Collaborate with the whole agile team, coach, provide guidance and assist to upskill the colleagues for a cross-functional and agile way of working ▪ Participate in agile ceremonies, assessing and estimating requirements Qualifications ▪ 3+ years experience of manual and automated testing in ServiceNow ▪ Experience working in an agile software development and software quality assurance environment ▪ Experience in modern engineering practices, e.g. DevOps, CI/CD, automation, APIs ▪ One or more ServiceNow certification(s) such as Certified System Administrator (CSA), Certified Application Developer (CAD) or Certified Implementation Specialist (CIS) ▪ Excellent problem-solving and communication skills ▪ Eagerness for self-development, strive for quality, problem solving skills, reliable and thorough personality and a good sense of humor ▪ Ability to work in a fast-paced, dynamic environment



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