▷ [Urgent Search] Lead Qa Engineer

Enterprise Bot is the leading provider of GenAI Conversational AI and automation software headquartered in Zurich Switzerland Our intelligent virtual assistants and automation tools help organizations improve efficiency reduce costs and deliver exceptional customer experiences across industries such as banking insurance and logistics Our mission is to become the world s 1 AI-driven automation software provider within the next five years We work with leading companies such as the SIX Group Swiss Stock Exchange SWICA Generali and others to enhance customer interactions and automate business processes using our cutting-edge Conversational AI technology Our global team includes more than 70 highly skilled professionals from diverse backgrounds We foster an open progressive company culture with state-of-the-art technology and flat hierarchies At Enterprise Bot you ll experience a unique blend of passion purpose challenge and fun Tasks We are seeking a highly skilled and experienced Lead QA Engineer to join our team and lead our quality assurance efforts You will be responsible for designing and implementing test strategies managing test plans mentoring QA engineers and ensuring the delivery of high-quality AI products with LLM The ideal candidate has a strong background in both manual and automated testing excellent communication skills and a proactive mindset for process improvement Key Responsibilities Lead the QA team in planning execution and delivery of test strategies and test plans Develop and maintain automated and manual test frameworks Work closely with product managers developers and other stakeholders to define test requirements Mentor and support junior QA engineers to ensure best practices and high performance Oversee the testing of web mobile API and or backend applications ensuring full coverage Analyze and report test results track defects and ensure issues are resolved before release Drive continuous improvement in QA processes tools and methodologies Participate in sprint planning daily stand-ups and release retrospectives Collaborate with DevOps for CI CD integration and test environment management Requirements Bachelor s degree in Computer Science Engineering or a related field 5 years of experience in QA with at least 2 years in a lead or senior QA role Proficiency in writing test plans test cases and executing both manual and automated tests Strong hands-on experience with test automation tools such as Selenium Cypress Playwright or similar Experience with API testing tools like Postman REST Assured or similar Familiarity with CI CD pipelines e g Jenkins GitHub Actions GitLab CI Strong understanding of Agile Scrum development processes Excellent problem-solving skills and attention to detail Preferred Qualifications ISTQB certification or equivalent Experience with performance load testing tools e g JMeter Gatling Experience testing cloud-based applications AWS Azure GCP Experience with bug tracking and project management tools e g Jira TestRail Experience with LLM-based AI products is preferred Background in security or compliance testing nice to have Benefits Be part of a rapidly growing company at the forefront of AI automation and conversational AI solutions used by leading global enterprises Shape solutions that make a measurable impact for Fortune 500 clients and leading European enterprises A culture comprised of diverse global teams who have a passion for collaboration creativity and excellence in client service A competitive salary and scope for further advancement A great environment that promotes open feedback and a flat hierarchy working at Enterprise Bot is a refreshing mix of purpose challenge and fun If you re excited about working on AI products and creating impactful user experiences we d love to hear from you Enterprise Bot Enterprise Bot founded in 2017 leverages GenAI technology to redefine customer engagement and operational processes for businesses worldwide Headquartered in Switzerland our company embeds cutting-edge AI into popular software suites such as Genesys BSI or Salesforce enhancing customer interactions across email voice and chat Trusted by leading firms across Europe and Asia like Generali SIX OBB LNER NS International flydubai and SWICA we not only boost efficiency and accuracy with agent assist and automation but also ensure the highest standards of data security under European regulations Our innovative approach uniquely combines low-code bot automation real-time analytics and adaptive learning algorithms enabling organizations to improve customer and employee experiences increase profitability and reduce operational costs effectively