Strategist

At Gensler we design for people We leverage our global perspective and local presence to innovate at every scale We re not just designers We re tinkerers craftspeople visionaries innovators and thought leaders Fueled by passion and entrepreneurial spirit our people bring new ideas to solve challenging problems Whether you re into sketching new ideas hacking a building or growing client relationships in global markets there s something here for everyone Our depth of expertise spans disciplines from aviation and transportation to education hospitality retail technology and more At our core we embody an entrepreneurial spirit always looking ahead for new ways to innovate and add to our clients success We share the belief that design has the power to transform organizations and change lives whether we re refreshing a retailer s brand planning a new urban district or designing a super tall building Our work reflects an enduring commitment to sustainability and we believe that a diversity of voices and cultures is one of the most powerful strategic tools for securing lasting competitive advantage As the world s largest design firm Gensler has a unique obligation and opportunity to focus on sustainability in the built environment We deepened our commitment to combat the impact on climate change in the built environment when we launched Gensler Cities Climate Challenge GC3 in 2019 This is our pledge to meet an ambitious goal the elimination of all greenhouse gases from our work by 2030 Your Role As a Strategist you will be a core member of our multi-disciplinary teams working with a wide range of clients across industries and sectors to evaluate their current conditions define their goals and develop integrated strategies for how their environment technology policies and services can support their objectives Your work will span a wide range of scales from pilot projects that test new ideas to global strategies and programs Working with your project team you ll support user research activities synthesize data and feedback into meaningful insights and develop innovative future state concepts and solutions What You Will Do As a Srategist you will Collaboratively plan and perform user research and data collection activities design and support engaging workshops with internal teams clients and other stakeholders analyze qualitative and quantitative data from multiple sources to determine impact on business goals organizational culture or performance criteria for spatial design synthesize information and data into relevant findings told through presentations reports posters videos websites etc develop compelling content that enables clients to visualize and understand the benefits and implications of our strategies and recommendations such as the impact on space supply and occupancy demand data business goals and organizational culture articulate and represent scenarios with plans data feedback relevant precedents etc to illustrate a range of relevant solutions e g design concepts work styles program service models etc based on the research that meet the client s objects and expresses the tradeoffs associated each option define and develop concepts and prototypes of experiences programs services and spaces to test with users and stakeholders support the interface with Gensler design studios to ensure the seamless transition of design strategy into the design implementation phase Your Qualifications 0-6 years of experience in creating human-cantered design service design and or experience strategies preferably for clients in the lifestyle sector retail hospitality entertainment etc Have worked in a progressive creatively driven environment that embraces strategy as part of the core design process Proven track record creating strategies including customer journeys archetypes experience briefs strategic POVs and workshops that manifest into solutions that cut across the digital and physical worlds Experience working in dynamic conditions and on multiple workstreams that require fast iterations and pivoting between collaborative and individual work Experience in executing research initiatives to gather additional content focused requirements Experience in designing and supporting engaging workshops with internal teams clients and other stakeholders Ability to develop compelling communications that help clients to visualize and understand the benefits and implications of strategies and recommendations Excellent communication and interpersonal skills while working with teams clients and other partners Self-motivated and entrepreneurial Comfortable with the ambiguity of working in and defining unknown spaces Experience with presentations and proposal development The ability to respond proactively and thoughtfully to design critique and feedback from clients and colleagues The ability to infuse empathy and behavioral analysis into your work Familiarity with design research methodologies and processes Life at Gensler As a people-first organization we are as committed to enjoying life as we are to delivering best-in-class design From internal design competitions to research grants to Well-being Week our offices reflect our people s diverse interests We encourage every person at Gensler to lead a healthy and balanced life Our comprehensive benefits include medical dental vision disability and wellness programs We also offer profit sharing and twice annual bonus opportunities As part of the firm s commitment to licensure and professional development Gensler offers reimbursement for certain professional licenses and associated renewals and exam fees In addition we reimburse tuition for certain eligible programs or classes We view our professional development programs as strategic investments in our future