Tellecaller

We are seeking a motivated empathetic and results-driven Tele-caller cum Counsellor to join our dynamic team In this hybrid role you will be the first point of contact for our potential customers You will be responsible for engaging with leads over the phone understanding their needs through effective counselling and guiding them toward the best Recruitment services courses to meet their goals The ideal candidate possesses excellent communication skills a persuasive yet consultative approach and a passion for helping people Key Responsibilities 1 Lead Engagement Outreach Make a high volume of outbound calls to leads generated through various marketing channels Handle inbound calls and inquiries from prospective customers with professionalism and enthusiasm Effectively qualify leads and identify potential customers by understanding their requirements and interests 2 Counselling Consultation Act as a trusted advisor by providing detailed and accurate information about our educational courses Placement lead generation Utilize active listening and empathetic communication to understand the prospect s needs motivations and pain points Provide personalized guidance and solutions helping prospects make informed decisions that are right for them 3 Sales Conversion Clearly articulate the value proposition and benefits of our products services Address objections and concerns in a positive and informative manner Persuade and guide qualified leads towards enrolment purchase subscription Consistently meet and exceed weekly monthly sales targets and conversion goals 4 Follow-up Relationship Management Maintain a systematic and consistent follow-up schedule with potential leads through calls emails and messages Build and nurture strong long-lasting relationships with prospects and customers Ensure a seamless and positive experience for every individual you interact with 5 Data Management Reporting Diligently record and update all interactions lead status and notes in the CRM Customer Relationship Management system Maintain an organized database of all leads and contacts Prepare and submit daily weekly reports on call activity lead progress and conversion rates to the management Job Types Full-time Permanent Pay 7 000 00 - 20 000 00 per month Benefits Internet reimbursement Work Location In person