Quality Assurance Lead

Job Description

About the company:

Tyfone, a global leader in the SaaS Digital Banking and Digital Payments sector, is redefining how the world engages with digital finance. Our solutions, nFinia, and payFinia, empower individuals, businesses, and families to transact and interact with financial technology seamlessly and innovatively. Customers of our technology are U.S banks and credit unions.

About Payfinia:

Payfinia, a leader in the Digital Payments sector, is redefining how the world engages with embedded payments. Our marquee instant payment solution , the Instant Payment Xchange (IPX) platform, empowers individuals, businesses, and families to transact instantly and interact with financial technology in seamless, innovative ways. Customers of our instant payment technology are U.S banks, credit unions, and digital service providers serving the financial services ecosystem.

We are an equal-opportunity employer, and we encourage candidates from diverse backgrounds to apply

Role Overview:

We&aposre seeking a hands-on QA Lead who will be responsible for establishing and maintaining quality standards across our products. You&aposll lead a team of QA engineers, define testing strategies, and work closely with development teams to ensure we deliver high-quality software. This role requires a balance of technical expertise, leadership skills, and strategic thinking.

Key Responsibilities:

1. Leadership & Team Management

- Lead, mentor, and develop a team of 4-6 QA engineers
- Conduct regular 1:1s, performance reviews, and career development planning
- Recruit, interview, and onboard new QA team members
- Foster a culture of quality and continuous improvement

2. Strategic Planning & Process

Develop and implement comprehensive QA strategies and best practices

Define and track quality metrics and KPIs

Establish and optimize QA processes across the software development lifecycle

Drive test automation initiatives and framework development

Create and maintain QA documentation, including test plans and strategies

3. Technical Execution

Participate in hands-on testing activities when needed (approximately 30% of time)

Review and approve test plans, test cases, and automation scripts

Oversee test automation framework design and implementation

Ensure adequate test coverage across functional, performance, and security testing

Lead root cause analysis for critical defects

4. Cross-functional Collaboration

Partner with Product, Engineering, and DevOps teams to align on quality goals

Participate in sprint planning, retrospectives, and release planning

Communicate quality status and risks to stakeholders and leadership

Collaborate on CI/CD pipeline improvements and deployment strategies

Work with customer support to understand and address production issues

Required Qualifications:

Experience-

10+ years of experience in software quality assurance

5+ years in a QA leadership or management role

Proven track record of building and scaling QA teams

Experience with both manual and automated testing methodologies

Technical Skills-

Strong experience with test automation frameworks (e.g., Selenium, Cypress, Playwright)

Proficiency in at least one programming language (Java, Python, JavaScript, etc.)

Experience with API testing tools (Postman, REST Assured)

Familiarity with CI/CD tools (Jenkins, GitLab CI, CircleCI)

Knowledge of test management tools (Jira, TestRail, Zephyr)

Understanding of performance testing tools (JMeter, LoadRunner)

Experience with version control systems (Git)

Methodologies & Practices

Deep understanding of Agile/Scrum methodologies

Experience with test-driven development (TDD) and behavior-driven development (BDD)

Knowledge of different testing types: functional, regression, integration, performance, security

Understanding of DevOps practices and shift-left testing

Preferred Qualifications

Bachelor&aposs degree in Computer Science, Engineering, or related field

Experience in [specific industry - e.g., fintech, healthcare, e-commerce]

Experience with cloud platforms (AWS, Azure, GCP, Salesforce)

Nice to Have Qualifications

Knowledge of containerization (Docker, Kubernetes)

Experience with mobile testing (iOS/Android)

Familiarity with accessibility testing standards (WCAG)

Soft Skills

Excellent leadership and people management skills

Strong verbal and written communication abilities

Problem-solving mindset with attention to detail

Ability to work effectively in a fast-paced environment

Strategic thinking with the ability to see the big picture

Conflict resolution and negotiation skills

Data-driven decision-making approach

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