Cluster Sales Manager

Job Description Job Description Area Manager Company Name: ZoloStays Business Unit: SHB2C (Student Housing Sales & Supply) Designation: Area Manager Location: Coimbatore Employment Type: Full-time About Zolo Zolo is India's largest and most trusted co-living and managed accommodation platform, operating across multiple verticals including Co-Living, Z Hotels, Loop Hostels, Student Housing, Real Estate, and Vacations. With operations across major cities, Zolo provides secure, comfortable, and community-centric living solutions trusted by thousands of students and working professionals. About Student Housing at Zolo Zolo's Student Housing division provides safe, high-quality, and fully-managed accommodations designed specifically for students and parents who seek reliability, comfort, and a structured living environment. We operate large-format student residences with a focus on: - Safety, hygiene, and compliance - Organized meal plans and housekeeping - 24x7 student support - Study-friendly spaces and structured routines - Community-building activities - Transparent communication with parents The Area Manager plays a critical role in shaping the end-to-end student experience, ensuring properties operate smoothly while maintaining academic-friendly environments, strong parent confidence, and high occupancy. Role Overview The Area Manager is a leadership position responsible for driving Sales (Occupancy), Supply (New Property Acquisition), and Operations across multiple student housing and co-living properties in Pune. You will be responsible for cluster-level performance, P&L understanding, team leadership, new site launches, and maintaining Zolo's service benchmarks. This role is ideal for someone who has managed multi-site operations, driven occupancy growth, and worked with student-centric or hospitality environments. Key Responsibilities 1. Occupancy & Sales Ownership - Achieve occupancy targets across student housing and co-living properties. - Identify local student demand hubs (colleges, coaching centres, PG clusters). - Build partnerships with colleges, training institutes, and student communities. - Analyse weekly sales numbers and take action on early occupancy dips. 2. Supply & New Property Launches - Identify and acquire new student housing properties and buildings. - Lead end-to-end launch processes: setup, branding, first occupancy, stabilization. - Conduct market research to find high-potential student zones. - Handle owner/broker negotiations professionally. 3. Operations & P&L Management - Ensure daily operations, housekeeping, meals, safety, and student comfort are maintained. - Conduct audits and enforce SOPs strictly. - Track expenses, vendor costs, and property-level profitability. - Resolve student/parent escalations promptly. 4. Team Leadership - Lead 57 Executives/Managers across properties. - Train teams on student experience standards, discipline, and communication. - Run weekly reviews to track occupancy, operations, and complaints. - Build a culture of accountability and proactive problem-solving. 5. Parent & Student Relationship Management - Maintain strong rapport with parentstransparency, trust, and timely updates. - Ensure complaint resolution within defined SLAs. - Drive initiatives around safety, discipline, and community activities. Skills Required Core Skills - Multi-property or cluster-level management experience. - Strong exposure to occupancy, sales funnels, revenue metrics, and P&L basics. - Experience launching and stabilizing new housing/hostel properties. - Strong customer orientationespecially with students and parents. - Vendor negotiation and budgeting capability. - Ability to use data and weekly numbers for decision-making. Team Management - Experience leading teams of 57 people. - Strong training, motivation, and performance management skills. - Ability to enforce discipline and daily process adherence. Persona Traits - Ownership mindsetFixes issues before they escalate. - Hustler attitudeFast, hands-on, and action-oriented. - Calm under pressureHandles peak occupancy seasons with composure. - Student-first approachEmpathetic, disciplined, and parent-trust focused. - Process-drivenBelieves in SOPs, checklists, and predictable execution. - Growth mindsetWilling to learn, experiment, and expand business. Education: - Bachelor's degree in Hospitality / Business / Management - MBA or Postgraduate preferred Why Join Zolo - Lead the Student Housing growth in Pune - Own both Sales + Supply for your cluster - Exposure to multi-property operations and new site launches - Clear growth path: Area Manager Regional Manager - Freedom to innovate and build high-impact initiatives - Be part of India's fastest-growing accommodation ecosystem Salary 8 LPA 13 LPA (CTC) Based on experience and capability