Program Manager
17 hours ago
Job Description Job Description: Program Manager EdTech Projects (Training Courses Across Colleges) Overview The Program Manager will lead, manage, and scale EdTech training programs delivered across colleges and educational institutions. This role involves overseeing end-to-end planning, coordination, and execution of training courses, ensuring high-quality delivery, stakeholder alignment, and achievement of learning outcomes. The candidate will serve as the primary bridge between internal teams, colleges, trainers, and technology partners. Roles And Responsibilities - Program Planning & Strategy - Develop program roadmaps for training courses delivered across multiples colleges. - Define program goals, success metrics, timelines, and delivery structures. - Coordinate with academic institutions to understand training needs and customize learning modules accordingly. - Align with internal leadership on program direction and reporting. - Program Execution & Delivery - Oversee day-to-day execution of EdTech training programs across multiple campuses. - Coordinate trainer schedules, batches, course materials, and assessments. - Ensure all training sessions meet quality, engagement, and content delivery standards. - Monitor attendance, performance, engagement, and outcomes for each batch. - Stakeholder Management - Serve as the primary point of contact for colleges, faculty coordinators, and training partners. - Work closely with trainers, curriculum teams, technical teams, and support staff. - Conduct regular review meetings with colleges to track progress and resolve issues. - Handle escalations, concerns, or operational challenges effectively. - Operations & Coordination - Manage onboarding of colleges, trainer allocations, project timelines, and resource planning. - Ensure all digital tools, LMS platforms, and technical setups are properly implemented and supported. - Oversee documentation, reports, dashboards, and tracking systems for program performance. - Maintain compliance with academic and institutional guidelines. - Quality Assurance & Improvement - Review training quality, delivery effectiveness, and student feedback. - Identify areas for improvement and implement enhancements. - Track KPIs and prepare periodic performance reports. - Budgeting & Resource Management - Assist in planning program budgets and resource allocation. - Optimize trainer deployment, material production, and operational costs. Education Required Skills & Qualifications - Bachelor's or Master's degree in Education, Management, Engineering, or related fields. - MBA or equivalent preferred. Experience - 5+ years of experience in Program/Project Management, EdTech operations, Training Management, or Academic Coordination. - Experience working with colleges or training institutions preferred. Technical & Functional Skills - Strong understanding of EdTech platforms, LMS tools, and digital training workflows. - Ability to manage multiple parallel programs. - Excellent planning, scheduling, and organizational skills. - Proficiency in MS Office, Google Workspace, and project management tools. Soft Skills - Excellent communication and stakeholder management. - Strong leadership and coordination capabilities. - Problem-solving mindset and ability to handle escalations. - High attention to detail. Preferred Attributes - Experience managing large-scale training programs across colleges. - Familiarity with curriculum development and upskilling programs. - Ability to travel when required.
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India University of the People Full timeINTRODUCTION:University of the People (UoPeople) is the first non-profit, tuition-free, American, accredited, 100% online university. Today, UoPeople has over 170,000 students enrolled from more than 200 countries and territories, including 18,800 students who are refugees. UoPeople is accredited by the WASC Senior College and University Commission (WSCUC)...
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