Customer Executive

2 days ago

Karnal Haryana, India PepsiCo Full time

OverviewJob TitleCustomer Sales Executive - FoodsReports toArea Sales ManagerOrganization FunctionCommercial UnitLevelL03ResponsibilitiesGeneral Purpose Job Overview CE handles single multiple distributors ranging over different scale of business He is the representation of PepsiCo in market who is responsible for planning deploying and executing joint business plans and driving sustainable sales capability The CE will help distributor expand his business by coaching and working with the DB and or the team of sales representatives He will be instrumental in resolving market challenges and ensuring incremental business Key Metrics Sec Value Achievement Vs Plan Outlets Distribution Addition Range Selling Including focus on innovation age Outlet billed Order Cancellation Rate Market Delivering Secondary monthly targets and Gross Revenue growth Planning routes efficiently to increase productivity Increase Net Distribution by increasing number of outlet served Increases Weighted Distribution by increasing SKU count in existing outlets Ensuring stock availability and Rack Execution as per planogram Relationship building in the market to maximize customer satisfaction Training Communication One-on-One training of PSRs to develop business understanding sales capability Monthly target setting for each salesmen Works with salesmen in market to coach him her on market execution Monitors salesmen performance using regular sales reports Communicates incentives and motivates salesmen to achieve targets Distributor Distributor Hub Spokes appointment and retirement for territories Managing DB health ROI by ensuring adherence to Joint Business plan Jointly responsible for recruitment and retention of sales representatives Minimizing expiry stales by ensuring FIFO and stacking norms of products Tracking correct and timely delivery of orders in the market Ensuring food compliance of every distributor Facilitating development of distributor on PepsiCo sales competencies QualificationsKey Capabilities CompetenciesCompetenciesKnowledge1 FMCG Sales and Distribution Model 2 Computer - Excel Word Outlook 3 Local language good to have and Basic English 4 Data proficiency - ROI ModelSkills1 Negotiation 2 Communication 3 People management 4 Time Management 5 Critical Thinking 6 Analytical Ability 7 Problem SolvingKey InterfacesInternalArea Sales Manager Market Development Manager Sales Development Manager Revenue Manager Supply Chain Manager Unit Finance Manager Unit HR ManagerExternalCustomers Distributors Salesmen 3rd PartyQualifications- Any under graduation - Post Graduation Tier 2 3 College - Preferable MBAExperience3 Years - FMCG Similar Sales and Distribution

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