Analyst - Operations

At Allstate great things happen when our people work together to protect families and their belongings from lifes uncertainties And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs From advocating for seat belts air bags and graduated driving laws to being an industry leader in pricing sophistication telematics and more recently device and identity protection Under general supervision the Analyst III is responsible for providing a superior level of customer service and attention to customers who have a vehicle that needs repaired The individual inspects vehicle damage which may include automobiles motorcycles all-terrain vehicles and recreational vehicles writes damage repair estimates negotiates moderately complex settlements with repair facilities and estimates repair times for rental loss of use Key Responsibilities Prepares reviews reconciles and or approves supplements Prepares damage estimates for moderately complex claims and locates parts Investigates moderately complex files reviews damage take photos and determines reparability or total loss Documents a claim file with notes evaluations and decision-making process Summarizes documents and enters into claim system notes Negotiates and settles moderately complex claims in accordance with business unit best practices Initiates system generated checks and pays appropriate parties Evaluates diminished value in a moderately complex claim Determines valuation of salvage Conditions vehicles and prepares report for customers Education 4 year Bachelors Degree Preferred Experience 0-2 years experience Preferred Supervisory Responsibilities This job does not have supervisory duties Education Experience in lieu In lieu of the above education requirements an equivalent combination of education and experience may be considered Primary SkillsShift TimeRecruiter Info Saikiran Mayekar C sma2h allstate comAbout AllstateJoining our team isnt just a job xe2x80x94 its an opportunity One that takes your skills and pushes them to the next level One that encourages you to challenge the status quo And one where you can impact the future for the greater good Youll do all this in a flexible environment that embraces connection and belonging And with the recognition of several inclusivity and diversity awards weve proven that Allstate empowers everyone to lead drive change and give back where they work and live Good Hands Greater Together The Allstate Corporation is one of the largest publicly held insurance providers in the United States Ranked No 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue The Allstate Corporation owns and operates 18 companies in the United States Canada Northern Ireland and India Allstate India Private Limited also known as Allstate India is a subsidiary of The Allstate Corporation The India talent center was set up in 2012 and operates under the corporation s Good Hands promise As it innovates operations and technology Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation With offices in Bengaluru and Pune the company offers expertise to the parent organizations business areas including technology and innovation accounting and imaging services policy administration transformation solution design and support services transformation of property liability service design global operations and integration and training and transition Learn more about Allstate India