Principal Analyst

By clicking the Apply button I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda s and I further attest that all information I submit in my employment application is true to the best of my knowledge Principal Analyst - Tech Ops Support - SAP BASIS The Future Begins Here At Takeda we are leading digital evolution and global transformation By building innovative solutions and future-ready capabilities we are meeting the need of patients our people and the planet Bengaluru the city which is India s epicenter of Innovation has been selected to be home to Takeda s recently launched Innovation Capability Center We invite you to join our digital transformation journey In this role you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement At Takeda s ICC we Unite in Diversity Takeda is committed to creating an inclusive and collaborative workplace where individuals are recognized for their backgrounds and abilities they bring to our company We are continuously improving our collaborators journey in Takeda and we welcome applications from all qualified candidates Here you will feel welcomed respected and valued as an important contributor to our diverse team THE OPPORTUNITY The SAP BASIS Support role will Drive the service operations by monitoring advising and bringing expertise in defining service management for ERP support in area of technical development including internal and external interfaces by providing integration services via SAP BASIS Ensure development services are provided in time with expected high level of quality and high degree of customer satisfaction Partner with peers in the Operating Excellence Platform and Architectural Services lines to drive continuous improvements of service processes user experiences infrastructure and application optimization ACCOUNTABILITIES Accountable for developing configuring troubleshooting reviewing deploying and maintaining ERP services Ensure all development is aligned to the BPR Business Process Redesign program global template standards with regards to an aligned and streamlined development execution ensuring that development standards are followed Execute necessary requirements to ensure that the ERP environment delivers high-quality user experiences and development services on a consistent and supportable global platform Support product developments ensure all development is in alignment with the release management planning and Country deployments whilst guarding the technical architecture and landscape management Drive the development of the product services in areas of accountability by monitoring advising and bringing expertise in service management to ensure that Product Services is acting more agile product centric and providing service excellence Participate in the execution and deployment of continuous improvements for the area of responsibility Ensure that IT Service Management for Delivery Service meet the Service Level Agreements agreed with the stakeholders Ensure that the IT environment meets all applicable regulatory quality legal and compliance requirements - including licensing of software and data protection acts DPA GDPR etc Ensure all development is delivered in accordance with all applicable compliance requirements e g JSOX GxP Adhere to the organization s strategy for managing SAP systems and the policies standards procedures and methods necessary to implement the strategy EDUCATION BEHAVIOURAL COMPETENCIES AND SKILLS Min 6 years of IT work experience which includes project management experience Technical expertise in multiple SAP JDE solution areas with focus on SAP BASIS Development experience including development delivery for full lifecycle implementations for major application implementation from project initiation till handover to operations Capable of understanding and designing of the technical solution from requirements gathering technical design through to code level and promoting up through the SAP landscape ensuring compliance to all development and regulatory standards Communication - ability to communicate ideas and data both verbally and written in a persuasive and appropriate manner Data Management - ability to utilize data collection analysis maintenance application and refinement methods to make fact based decisions Analytical Skills - ability to analyze a wide variety of data and make appropriate decisions Practice efficient time management and coordinates tasks working in an international environment Bachelors or other advanced degree Desired Master degree In-depth Pharmaceutical industry and drug development experience Experience with validated systems WHAT TAKEDA ICC INDIA CAN OFFER YOU Takeda is certified as a Top Employer not only in India but also globally No investment we make pays greater dividends than taking good care of our people At Takeda you take the lead on building and shaping your own career Joining the ICC in Bengaluru will give you access to high-end technology continuous training and a diverse and inclusive network of colleagues who will support your career growth BENEFITS It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career Amongst our benefits are Competitive Salary Performance Annual Bonus Flexible work environment including hybrid working Comprehensive Healthcare Insurance Plans for self spouse and children Group Term Life Insurance and Group Accident Insurance programs Health Wellness programs including annual health screening weekly health sessions for employees Employee Assistance Program 5 days of leave every year for Voluntary Service in additional to Humanitarian Leaves Broad Variety of learning platforms Diversity Equity and Inclusion Programs No Meeting Days Reimbursements - Home Internet Mobile Phone Employee Referral Program Leaves - Paternity Leave 4 Weeks Maternity Leave up to 26 weeks Bereavement Leave 5 days ABOUT ICC IN TAKEDA Takeda is leading a digital revolution We re not just transforming our company we re improving the lives of millions of patients who rely on our medicines every day As an organization we are committed to our cloud-driven business transformation and believe the ICCs are the catalysts of change for our global organization Locations IND - Bengaluru Worker Type Employee Worker Sub-Type Regular Time Type Full time