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The Credit Portfolio Senior Manager is a senior management-level position responsible for accomplishing results through the management of a team or projects to monitor the Citi portfolio and identify credit migration in coordination with the Risk Management team The overall objective of this role is to lead the management of Citi s portfolio exposure for USPB This role is part of collections recoveries and High Risk management space Responsibilities Maintain compliance with Citibank credit policies practices regulatory policies and prepare update and ensure approval of all internal policy and procedure changes keeping proper change and approval logs Conduct managerial responsibilities including coaching mentoring work assignment management and resource capacity management monitoring and escalating as needed Continuously identify process improvements and efficiencies to support business unit goals through dissecting issues and making recommendations Monitor daily dashboard and production reports and address production and or pipeline management issues serving as an escalation point of contact for these and SLA related issues with the goal of enhancing customer experience Conduct analyses related to policy e g benefits tracking bureau and alternate credit information risk and reward trade-off etc by leveraging data and creating ad-hoc analyses management information systems MIS Identify business opportunities develop credit tests and risk strategies balancing risk and return and work with cross-functional teams to ensure flawless execution of policy tests and strategies Appropriately assess risk when business decisions are made demonstrating particular consideration for the firm s reputation and safeguarding Citigroup its clients and assets by driving compliance with applicable laws rules and regulations adhering to Policy applying sound ethical judgment regarding personal behavior conduct and business practices and escalating managing and reporting control issues with transparency as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards Qualifications 10 years of experience with analytical or data manipulation tools e g SAS SQL Python Experience in Risk Management Experience in collections and recovery policy is preferred not mandatory Experience in big data with knowledge of probabilities distributions building decision trees and regression models Proficiency in MS Office Proven ability to derive patterns trends and insights perform risk reward trade-off analyses and connect these analytics to business impacts Demonstrated quantitative presentation and analytic skills Consistently demonstrate clear and concise written and verbal communication Education Master s Degree University degree or equivalent experience Job Family Group Risk Management Job Family Portfolio Credit Risk Management Time Type Full time Most Relevant Skills Analytical Thinking Constructive Debate Escalation Management Industry Knowledge Policy and Procedure Policy and Regulation Process Execution Product Knowledge Risk Controls and Monitors Risk Identification and Assessment Other Relevant Skills For complementary skills please see above and or contact the recruiter Citi is an equal opportunity employer and qualified candidates will receive consideration without regard to their race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other characteristic protected by law If you are a person with a disability and need a reasonable accommodation to use our search tools and or apply for a career opportunity review View Citi s and the poster