Lead Site Reliability Engineer

About the Role Grade Level for internal use 11 Job Title Senior Site Reliability Engineer Role Overview As a Site Reliability Engineer at ChartIQ you ll play a critical role not only in building maintaining and scaling the infrastructure that supports our Development our Development and QA needs but also in driving new exciting cloud-based solutions that will add to our offerings Your work will ensure that the platforms used by our team remain available responsive and high-performing In addition to maintaining the current infrastructure you will also contribute to the development of new cloud-based solutions helping us expand and enhance our platform s capabilities to meet the growing needs of our financial services customers You will also contribute to light JavaScript programming assist with QA testing and troubleshoot production issues Working in a fast-paced collaborative environment you ll wear multiple hats and support the infrastructure for a wide range of development teams This position is in India and will require working overlapping hours with teams in the US The preferred working hours will be until 12 noon EST to ensure effective collaboration across time zones Key Responsibilities Design implement and manage infrastructure using Terraform or other Infrastructure-as-Code IaC tools Leverage AWS or equivalent cloud platforms to build and maintain scalable high-performance infrastructure that supports data-heavy applications and JavaScript-based visualizations Understand component-based architecture and cloud-native applications Implement and maintain site reliability practices including monitoring and alerting using tools like DataDog ensuring the platform s availability and responsiveness across all environments Design and deploy high-availability architecture to support continuous access to alerting engines Support and maintain Configuration Management systems like ServiceNow CMDB Manage and optimize CI CD workflows using GitHub Actions or similar automation tools Work with OIDC OpenID Connect integrations across Microsoft AWS GitHub and Okta to ensure secure access and authentication Contribute to QA testing both manual and automated to ensure high-quality releases and stable operation of our data visualization tools and alerting systems Participate in light JavaScript programming tasks including HTML and CSS fixes for our charting library Assist with deploying and maintaining mobile applications on the Apple App Store and Google Play Store Troubleshoot and manage network issues ensuring smooth data flow and secure access to all necessary environments Collaborate with developers and other engineers to troubleshoot and optimize production issues Help with the deployment pipeline working with various teams to ensure smooth software releases and updates for our library and related services Required Qualifications Proficiency with Terraform or other Infrastructure-as-Code tools Experience with AWS or other cloud services Azure Google Cloud etc Solid understanding of component-based architecture and cloud-native applications 10 to 20 years Experience with site reliability tools like DataDog for monitoring and alerting Experience designing and deploying high-availability architecture for web based applications Familiarity with ServiceNow CMDB and other configuration management tools Experience with GitHub Actions or other CI CD platforms to manage automation pipelines Strong understanding and practical experience with OIDC integrations across platforms like Microsoft AWS GitHub and Okta Solid QA testing experience including manual and automated testing techniques Beginner Intermediate JavaScript HTML and CSS skills to assist with troubleshooting and web app development Experience with deploying and maintaining mobile apps on the Apple App Store and Google Play Store that utilize web-based charting libraries Basic network management skills including troubleshooting and ensuring smooth network operations for data-heavy applications Knowledge of package publishing tools such as Maven Node and CocoaPods to ensure seamless dependency management and distribution across platforms Additional Skills and Traits for Success in a Startup-Like Environment Ability to wear multiple hats Adapt to the ever-changing needs of a startup environment within a global organization Self-starter with a proactive attitude able to work independently and manage your time effectively Strong communication skills to work with cross-functional teams including engineering QA and product teams Ability to work in a fast-paced high-energy environment Familiarity with agile methodologies and working in small teams with a flexible approach to meeting deadlines Basic troubleshooting skills to resolve infrastructure or code-related issues quickly Knowledge of containerization tools such as Container Platforms and Amazon ECS is a plus Understanding of DevSecOps and basic security practices is a plus Preferred Qualifications Experience with CI CD pipeline management automation and deployment strategies Familiarity with serverless architectures and AWS Lambda Experience with monitoring and logging frameworks such as Prometheus Grafana or similar Experience with Git version control workflows and source code management Security-focused mindset experience with vulnerability scanning and managing secure application environments What We Offer Competitive salary and benefits package Flexible work schedule with remote work options The opportunity to work in a collaborative creative and innovative environment Hands-on experience with cutting-edge technologies and tools that power sophisticated financial data visualizations and charting solutions Professional growth and career advancement opportunities A dynamic startup culture within a global organization where your contributions directly impact the product and the financial industry About S P Global Market Intelligence At S P Global Market Intelligence a division of S P Global we understand the importance of accurate deep and insightful information Our team of experts delivers unrivaled insights and leading data and technology solutions partnering with customers to expand their perspective operate with confidence and make decisions with conviction For more information visit What s In It For You Our Mission Advancing Essential Intelligence Our People We re more than 35 000 strong worldwide-so we re able to understand nuances while having a broad perspective Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it We are changing the way people see things and empowering them to make an impact on the world we live in We re committed to a more equitable future and to helping our customers find new sustainable ways of doing business Join us and help create the critical insights that truly make a difference Our Values Integrity Discovery Partnership Throughout our history the world s leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead We start with a foundation of integrity in all we do bring a spirit of discovery to our work and collaborate in close partnership with each other and our customers to achieve shared goals Benefits We take care of you so you can take care of business We care about our people That s why we provide everything you-and your career-need to thrive at S P Global Our benefits include Health Wellness Health care coverage designed for the mind and body Flexible Downtime Generous time off helps keep you energized for your time on Continuous Learning Access a wealth of resources to grow your career and learn valuable new skills Invest in Your Future Secure your financial future through competitive pay retirement planning a continuing education program with a company-matched student loan contribution and financial wellness programs Family Friendly Perks It s not just about you S P Global has perks for your partners and little ones too with some best-in class benefits for families Beyond the Basics From retail discounts to referral incentive awards-small perks can make a big difference For more information on benefits by country visit Global Hiring and Opportunity at S P Global At S P Global we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills experience and contributions Our hiring practices emphasize fairness transparency and merit ensuring that we attract and retain top talent By valuing different perspectives and promoting a culture of respect and collaboration we drive innovation and power global markets Recruitment Fraud Alert If you receive an email from a spglobalind com domain or any other regionally based domains it is a scam and should be reported to S P Global never requires any candidate to pay money for job applications interviews offer letters pre-employment training or for equipment delivery of equipment Stay informed and protect yourself from recruitment fraud by reviewing our guidelines fraudulent domains and how to report suspicious activity Equal Opportunity Employer S P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race ethnicity color religion sex sexual orientation gender identity national origin age disability marital status military veteran status unemployment status or any other status protected by law Only electronic job submissions will be considered for employment If you need an accommodation during the application process due to a disability please send an email to and your request will be forwarded to the appropriate person US Candidates Only The EEO is the Law Poster describes discrimination protections under federal law Pay Transparency Nondiscrimination Provision - IFTECH202 2 - Middle Professional Tier II EEO Job Group Job ID 312974 Posted On 2025-12-15 Location Hyderabad Telangana India