(Urgent Search) Product Consultant

Kovai.co is a catalyst, sparking a revolution in the world of enterprise software and B2B SaaS, we are a technology powerhouse delivering best-in-class enterprise software and game-changing SaaS solutions across industries. At Kovai.co, we're rewriting the B2B landscape by empowering over 2,500 businesses worldwide with our award-winning SaaS solutions. Our Products: - Biztalk360 - Turbo360 - Document360 "UK headquarters. Indian innovation. Global impact." Our journey has been nothing short of remarkable, having witnessed exponential growth and profitability right from our inception. We are on track towards $30 million in annual revenue - and we're just getting started. Kovai.co is fueled by a tribe of thoughtful helpers, obsessed with empowering customers, uplifting colleagues, and igniting our own journeys. Redefining tech is our game. Are you in? Join Kovai.co - where passion meets purpose. Position : Product Consultant - Azure About the Role We are looking for a technically skilled and customer-focused Product Consultant - Azure to join our team. This role is ideal for someone who enjoys hands-on Azure engineering, has a passion for cloud cost optimization (FinOps), and thrives in a customer-facing, consultative environment. You'll work directly with customers to help them understand, monitor, and optimize their Azure costs and infrastructure, using our FinOps-focused platform. This is a unique opportunity to combine technical delivery, Azure expertise, and cost governance consulting while working closely with product, engineering, and sales teams. Key Responsibilities Azure & FinOps Consulting - Provide expert guidance to customers on: - Azure resource provisioning and infrastructure architecture - Cost optimization best practices and cost-aware architecture - FinOps principles and tooling for visibility, accountability, and control - Help customers use our product to: - Track and analyze Azure spend - Identify inefficiencies in infrastructure or pricing tiers - Implement governance around budget and usage policies Technical Support & Troubleshooting - Assist with deployment and configuration of our Azure-based product - Troubleshoot technical issues across infrastructure and monitoring - Set up Azure Monitor, Log Analytics, and diagnostics pipelines - Provide actionable recommendations to improve reliability and cost efficiency Customer Enablement & Success - Work with customers through onboarding, trials, and ongoing support - Translate customer needs into solution designs using our product - Contribute to customer training resources, runbooks, and best practice guides Product Collaboration - Work closely with engineering and product teams to: - Share customer feedback and feature requests - Assist with QA or technical validation of new product capabilities - Help refine FinOps reporting, dashboards, and recommendations Sales & Pre-sales Support - Support technical discussions during customer evaluations or trials - Provide demos and walkthroughs showcasing cost optimization features - Act as a trusted advisor to both technical and non-technical stakeholders Required Skills & Experience - 3-5+ years working with Microsoft Azure, including: - Infrastructure deployment (VMs, App Services, SQL, Functions) - Monitoring with Azure Monitor and Log Analytics - Exposure to Azure governance and cost tools: - Azure Cost Management + Azure Advisor - Experience working with customers in a consultative or support role - Strong troubleshooting, communication, and stakeholder engagement skills - Shift timings : 2 pm to 11 pm IST. Preferred / Nice to Have - Understanding of FinOps principles and cost allocation models - Awareness of Azure pricing structures (SKUs, reservations, commitment tiers) - Experience with tools such as: - Azure Pricing Calculator, Cost Analysis, Budgets, Policy - 3rd-party cost optimization platforms (CloudHealth, Cloudability, etc.) - Azure Certifications (AZ-104, AZ-305, AZ-400, FinOps Certified Practitioner) - Exposure to Azure Integration Services (Functions, Logic Apps, Event Grid) Equal Opportunities: Kovai.co is committed to building a workforce that reflects the richness of our society. We believe in fostering a culture of belonging and respect for all. Kovai.co stands firmly against discrimination, ensuring equal opportunity for everyone to build a successful career.