Vice President

About the Role We are seeking a highly accomplished Vice President - Operations with 15 years of leadership experience in driving large-scale Demand Supply Planning Warehousing including Dark stores retail stores logistics and end-to-end supply chain excellence The ideal candidate will bring strong expertise across both e-commerce and FMCG environments with a demonstrated ability to scale operations build high-performing teams and deliver seamless customer experiences in a fast-paced high-growth ecosystem Key Responsibilities - Strategic Leadership - Define and execute operations strategy aligned with business growth goals - Partner with the CSCO to shape long-term planning for Inventory logistics supply chain and fulfillment - Drive innovation in operational models leveraging technology automation and data-led decision-making Key KPIs - Business outcome of P L Top line delivery for each channel Purplle com and Purplle stores - Availability of Inventory at Stores Dark Stores FC level as per consumer demand - Consumer Delivery Speed Order to Deliver ON Time performance against promise At WH Logistics level - Cost of operations Cost per order for B2C Movement cost per unit for B2B Demand Supply Planning - Leading a team of Demand Supply Planning to ensure we are able to forecast Demand in all service nodes of Retail stores Dark Stores Fulfillment center and able to maintain good on-shelf availability of products across TP Third Party Brands and Private Brands - Manage sourcing distribution of TP brand products from Brand House - Manage distribution of Private Brands Logistics Management - Oversee end-to-end Logistics for B2B Sourcing Inter-warehouse movement movement to retail stores dark stores and B2C Consumer Delivery of orders - Build and optimize a scalable distribution network for urban and non-urban market - Partner with 3PLs transporters and warehouse service providers to deliver service reliability and cost efficiency Warehouse Fulfillment Operations - Lead warehouse strategy design and execution across multiple locations including DC FC Dark Stores Retail stores - Drive inventory accuracy throughput optimization and SLA adherence - Champion automation layout optimization safety compliance and sustainability standards Team Stakeholder Management - Build mentor and lead large cross-functional operations teams across geographies - Partner with CXOs category finance and technology teams to deliver customer-first operations - Establish clear KPIs monitor performance and drive accountability across the operations function - Process Excellence Risk Management - Champion continuous improvement using Lean Six Sigma and other operational excellence frameworks - Build and implement robust risk management and business continuity frameworks - Set up governance SOPs and strong internal controls for scalable and compliant operations Customer-Centric Execution - Ensure the customer promise is consistently met through best-in-class fulfillment and delivery - Drive core metrics such as On-Time Delivery OTIF On Time In Full and Customer Satisfaction Qualifications Experience - 15 years of progressive leadership in operations supply chain logistics and warehouse management - Strong exposure to both e-commerce Quick Commerce and Retail ecosystems preferred dual experience - Proven success in managing large-scale multi-location operations in dynamic environments - Hands-on people leadership experience with ability to inspire large diverse teams - Strong analytical mindset with demonstrated expertise in automation process optimization and cost transformation - MBA PGDM in Operations Supply Chain or equivalent preferred Key Competencies - Strategic yet execution-focused leadership - High adaptability and ability to thrive in ambiguous high-growth environments - Strong stakeholder management and communication skills - Results-oriented with a sharp focus on efficiency cost and customer experience