Technical Services Cross Technology Systems Integration Specialist

Job Description Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion it's a place where you can grow, belong and thrive. Your day at NTT DATA The Security Technical Services (TS) Systems Integration Specialist is a seasoned subject matter expert, responsible for providing technical support to clients. This role is able to compile technical specifications in a clear, concise, unambiguous manner to explain the advantages and disadvantages of options leading to the final solution and are able to create alternative solutions as backup planning. This role works towards professional to expert level certification, whilst at the same time developing business knowledge Key responsibilities: - Interacts with clients on site and remote to meet complex requirements of a solution. - Escalates unresolved problems and issues to the relevant third parties. - Responds to escalated client requests. - Escalates complex problems to the relevant third parties. - Writes reports and proposals and completes and maintains project documentation. - Assists with the documentation of standard operating procedures relating to installations and fixes. - Acts as coach and mentor to more junior Implementation Engineers and Technicians. - Assumes responsibility for the coordination of the activities of the junior Engineers, in line with performance targets. - Included in higher complexity design work, with input to the design expected. - Expected to take ownership of relevant technologies according to domain or specialization. - Performs any other related task as required. To thrive in this role, you need to have: - Seasoned understanding and appreciation of technical design and business principles. - Seasoned project fundamental and administration ability. - Seasoned project skills which are demonstrated in the execution of installations and other assignments. - Excellent customer engagement skills - Demonstrate relevant domain specialist knowledge. - Excellent verbal communication skills. - Client focused and displays a proactive approach to solving problems. - Ability to work under pressure. - Ability to coach, mentor and provide guidance to team members. - Seasoned knowledge on security concepts and application of those concepts. - Ability in configuring/managing security controls, such as SIEM, Firewall, IDS/IPS, EDR, NDR, UTM, Proxy, SOAR, Honeypots, decoys, and other security tools. - Seasoned knowledge on log collection mechanism such as Syslog, Log file, DB API. - Seasoned knowledge in security architecture. - Ability in ETL concepts, data processing at scale and data stream pipelines through Terraform. - Ability in cloud services on at least one of the following providers: AWS, Azure, GCP - Ability in web service protocols and frameworks for high-availability, low-latency, resiliency, and auto-scaling - Ability in any of the following: Java, Python, TypeScript, JavaScript, R, .NET, PowerShell - Ability usage of source control systems, Git and CI/CD pipelines using Terraform. - Seasoned practices on securing data and systems by applying appropriate authentication and authorization controls. - Sound understanding of Event Driven Development and asynchronous operations. - Seasoned knowledge of security technologies and understanding of managed services concepts - Seasoned knowledge of security monitoring and management tools for performance optimization and troubleshooting Academic qualifications and certifications: - Bachelor's degree or equivalent in Information Technology or Computing or a related field - Vendor certification is mandatory. - Azure Certified Security Engineer / PCNSE / FCP / CCNP Security / CISSP / Automation certifications or equivalent preferred. - Cloud Security certifications and certifications like AZ-500, SC-200, Security+, CEH, CISSP, CISM or similar Certification in different networking technologies such as CCDP Security, JNCIA, ACCA, PCNSE, PCNSC, FCP, CCSA, ITIL, Azure Security Engineer, Azure Certified DevOps Engineer, Azure Certified Network Engineer, Azure Administrator Associate, will be an advantage. - Certifications relevant to the services provided (certifications carry additional weightage on a candidate's qualification for the role) - Terraform, Azure, Sentinel, EDR Defender for Cloud, Microsoft Security, Devops Ci/CD Pipelins, Azure Governance (Defender for Cloud, Azure Policies, Secure Score and Compliance), Version Control (Git), Microservices (Kubernetes, Azure Containers), - Azure / AWS/ GCP Infrastructure (IaaS, PaaS, SaaS), Azure Infrastructure as Code, Azure Administration, Hybrid Cloud, Networking (Firewalls, LAN, VPN), Automation, MS Office365, Power BI Administration, Scripting (PowerShell), ZTNA. Required experience: - Seasoned experience in SOC Analysis Operations. - Seasoned experience in SIEM usage for investigations. - Seasoned experience in Azure or AWS or GCP. - Seasoned experience in Security technologies like Seasoned, IPS, IDS, Proxy etc. - Specialist experience in technical support to clients. - Seasoned experience in handling security incidents end to end. - Seasoned experience in Security Analysis or Engineering. - Seasoned experience in configuring/managing security controls, such as SIEM, Firewall, IDS/IPS, EDR, NDR, UTM, Proxy, SOAR, Honeypots, and other security tools. Workplace type: Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiterswhether in writing or by phonein order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.