Sr Technical Program Manager, Selection Monitoring

4 weeks ago

Bangalore, India Amazon Full time

Amazon’s Selection Monitoring builds software to improve customer experience by : (1) Growing number of customer relevant brands and products on Amazon, and (2) enriching product and brand information in Amazon catalog. We build state-of-the-art information retrieval infrastructure, extracting structured-data from unstructured-content, automatic item classification, storage systems to hold the massive catalog and distributed systems of cloud-scale. We apply parallel processing, Generative AI solutions, and machine learning algorithms to evaluate millions of products every day and to identify and prioritize new additions to Amazon’s selection efficiently. If you are customer obsessed, driven, tenacious and analytical, you will have fun solving our business problems of unprecedented scale. You will develop deep technical expertise and learn designing large scale distributed, service-oriented systems. Come join us in our journey to improve our customer experience at Amazon

Our ideal candidate will have launched multiple, impactful consumer products, have demonstrated the ability to lead high-performance teams, and have deep understanding of product management, user experience, and software development processes (especially agile). You should be highly analytical, able to work effectively across teams, and thrive in entrepreneurial, fast-paced work environments.

Key job responsibilities
1. manage large, complex technology initiatives, delivering critical solutions, significant improvements, or deprecating systems that are no longer needed. These efforts require you to work with multiple teams in and/or across organizations.

2. accountable for the overall strategy of a large program. You successfully manage all stages (from concept to delivery). Your program meets challenging business goals and/or shows measurable improvements in efficiency or experience for customers, employees/engineers, or business area

3. influence team technical priorities and business strategy through data-driven contributions. You are able to make a case for project priorities, resource allocation to achieve a desired business outcome, resolve an architecture deficiency, or unblock delivery

4. You routinely and efficiently deliver the right things. You define clear goals and objectives. You drive crisp decisions in your program area about what projects move forward and in what priority order. You proactively identify risks and bring them to the attention of your team and stakeholders with plans for mitigation before they become roadblocks

5. • You communicate ideas effectively, verbally and in writing, to a wide range of audiences including Directors and VPs.

6. You apply project management best practices to increase the productivity and effectiveness of the teams.

About the team
Amazon carries the world’s largest catalog of products and in order to maintain this lead, we are constantly exploring and understanding the global e-commerce landscape. The mission of Selection Monitoring (SM) team is to collect all publicly available facts and generate insights about brands and products. SM is a global team with the charter to surface these facts and insights to WW Amazon teams where we have an e-commerce business. SM’s primary objective is to improve Amazon selection and customer experience by discovering, validating, prioritizing off-Amazon brands and selection.

- 7+ years of working directly with engineering teams experience
- 5+ years of technical product or program management experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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