Cre-gold Loan

4 weeks ago

Kottayam KL IN INVEST GOLD GENERAL FINANCE (P) LTD Full time

Job description Job description As a Customers Relationship Executive Female CRE in Gold Appraisal Operations you will be responsible for appraising gold accurately ensuring compliance with company policies and supporting branch-level credit and loan operations You will act as a key point of contact for customers seeking gold loans maintaining both operational efficiency and customer service standards Key Responsibilities Conduct accurate gold appraisals using standard methods and tools Ensure purity and weight checks as per the company s quality standards Assist in processing gold loan applications and documentation Evaluate and verify customer credentials and KYC documents Maintain updated records of gold stock loan status and customer profiles Coordinate with credit and risk teams for loan disbursement approvals Ensure adherence to company policies RBI norms and gold loan guidelines Support branch operations and meet monthly loan disbursement targets Handle customer queries and provide service with transparency and trust Monitor pledged gold for safety and compliance Key Skills Required Strong knowledge of gold appraisal techniques and tools Understanding of NBFC gold loan policies and regulatory requirements Good communication and interpersonal skills Attention to detail and high accuracy in assessment Basic computer skills MS Office loan processing systems Customer-centric approach and problem-solving abilities Job Type Full-time Work Location In person

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