Murex Support Engineer

Job Description About The Project One of the key platforms, Murex (MX.3), is a comprehensive front-to-back system for capital market trade lifecycle management, accounting, and liquidity management. Following the successful go-live of Murex in 2020, the platform continues to evolve with ongoing enhancements such as the Bank-wide LIBOR cessation, system upgrades, and the TANGO initiative, which involves onboarding and Asset Management business lines to the Murex platform (MX.3 v3.1.60). The environment includes ongoing patching/hotfix management for Murex MX.3 (v3.1.60) and related integrations. Role Overview Were seeking an experienced Murex Support Engineer to provide Level 1 support for Murexs end-to-end environment. This role will involve technical support, environment management, configuration, and automation within a global financial systems context. Strong emphasis will be placed on working knowledge of Murex MX.3 (v3.1.60), DevOps tooling (Jenkins v2.x+, Azure DevOps/ADO), Unix/Linux administration, SQL/Oracle databases, and Python (3.x). Key Responsibilities - Provide Level 1 support for Murex end-of-day nightly batch jobs, monitoring job runs and resolving job failures. - Design, develop, and review code following Agile principles, ensuring adherence to coding standards and best practices. - Manage Murex configuration, release, and environment setup, including applying patches and hotfixes to MX.3 (v3.1.60). - Participate in integration and user acceptance testing. - Conduct code optimization and adhere to organizational coding standards. - Develop and maintain DevOps pipelines using Jenkins (v2.x+) and Azure DevOps (ADO) for CI/CD, automated deployments, and release orchestration. - Troubleshoot application and environment issues using logs, trace analysis, and root cause techniques across Murex, middleware, and database layers. - Apply patches, upgrades, and hotfixes to Murex applications and coordinate with vendors/third parties as required. - Prepare and maintain required documentation and EA/OIS clearance artifacts for changes and deployments. - Work closely with Unix/Linux administrators to manage RHEL/AIX-based environments and perform shell scripting automation. Required Skills & Experience - Bachelors degree in Computer Science, Information Systems, or Mathematics. - 2+ years of relevant IT experience, including 2+ years in Murex support (experience with Murex MX.3 v3.1.60 or similar strongly preferred). - Strong understanding of Murex platform and MX.3 architecture, including batch processing and trade lifecycle flows. - Hands-on experience with Unix/Linux (RHEL 7/8, AIX) administration, SQL (T-SQL/PL-SQL) and Oracle databases (Oracle 12c/19c). - Proficiency in shell scripting (Unix/Linux) and Python (3.x) (experience with Python 3.6+ preferred). - Familiarity with release/configuration management tools (SVN, JIRA) and CI/CD tools such as Jenkins (v2.x+) and ADO. - Exposure to incident and problem management processes and ITIL practices. - Strong debugging, analytical, and communication skills. - Preferred: Knowledge of trade lifecycle, fixed income, and derivative products. Nice-to-Have - Experience with Murex environment management and automation (MX.3 automation tools and scripting). - Exposure to DevOps and CI/CD pipelines using Jenkins (v2.x+), ADO and related tooling. - Prior experience supporting financial institutions or treasury systems and familiarity with regulatory or clearance artifacts. Skills: murex platform expertise,unix/linux administration,configuration management,oracle database,release management,murex,sql,scripting languages,devops