Oracle Cx Cloud

Job Category Consulting Oracle Global Services Center Oracle GSC is a fast-growing Cloud based consulting team focused on our customer s rapid and successful adoption of CX Cloud Solutions Our flexible and innovative Optimum Shore approach helps our clients implement maintain and integrate their Oracle CX Cloud Applications and Technology environments while reducing overall total cost of ownership We assemble an optimal team for each client by blending resources from onshore near shore and offshore global delivery centers to match the right expertise to the right solution for the right cost To support our rapid growth we are seeking talented consultants that bring a passion for providing excellent client experience enabling client success by developing innovative solutions As an Oracle Cloud Consultant you will have the opportunity to work within a powerful SaaS PaaS application platform that transforms the way many Fortune 1000 companies conduct their business utilizing some of the cutting-edge technologies available You will work closely with our marquee customers to implement Oracle CX products such as Sales B2B Service Cloud Field Service Cloud CPQ Asset based Service Subscription Management Incentive Compensation utilizing technologies such as Visual Builder Studio Visual Builder Cloud Services and Oracle Integration Cloud to deliver solutions that will drive their long-term success You will be working along with our enterprise architects and project managers to understand customer goals requirements expectations and challenges analyze situations data for configuring or developing business technical solutions on the Cloud You will advise project managers other partners from time to time on implementation aspects of the project You will be responsible for the overall delivery quality on the project by ensuring team s alignment to standard practices and procedures Build an understanding of and demonstrate Oracle methodologies tools and leading practices This is an exciting opportunity that will test your consulting critical thinking leadership and technical skills with the ability to remain focused and follow-through on plans You won t be alone we will provide the tools raw data training coaching and people resources to help you be successful Responsibilities Provide consistent high quality innovative solutions on CX Cloud engagements by interacting with customers and other partners to arrive at optimal solutions Analyze and understand client goals challenges areas of opportunity to align Oracle s CX Cloud applications for building optimal functional technical solutions based on Industry Best Practices Develop and deliver high quality presentations and demonstrations present and articulate product features and benefits and configure and test overall Oracle Cloud solutions that delight the clients Effectively utilize products such as Oracle CX Sales B2B Service Cloud Field Service Cloud CPQ Asset based Service Subscription Management Incentive Compensation along with technologies not limited to VBCS VBS Redwood UI OIC to deliver world class solutions Refine customer requirements in detail document and present to the client for approval Prepare documentation detailing delivered solutions integration migration strategies throughout the engagement Identifies and applies creative and innovative approaches to resolving product implementation and integration challenges Analyze current systems and data to identify new requirements recognizing the need for systems enhancements or modifications if necessary Develop unit test scripts and coordinate with the client to perform the User Acceptance Testing of the system enhancements or custom solutions Lead and direct the following phases of system life cycle Gather business requirements through business process workshops Analyze design configure and develop solutions for Oracle above noted applications Process Playbacks System Integration Testing and User Acceptance Testing Go-Live preparation and cut-over support Post-production support Adhere to all Oracle Cloud security policies standards and procedures in the performance of job responsibilities Mentor junior consultants in delivery of their customization and ensure the solution approach is in-line with the standard methodologies future product roadmap Ability to formulate a broader perspective of an issue by recognizing the inter-dependencies and inter-play between elements Promote knowledge by sharing lessons learned innovations or new skills with team members Prepare documentation detailing delivered solutions integration migration strategies throughout the engagement Ideal Candidate should have the following qualifications skills Bachelor s degree in Engineering or Computer Science BCA MCA BSc Comp or a technical field from a reputed college university Overall 5 years of experience relevant to this position Demonstrable experience as a techno-functional lead on at least two large-scale full-life cycle implementations of Oracle CX Applications with strong implementation expertise in at least one of the following products is a must CX Sales B2B Service Cloud Field Service Cloud CPQ Asset Based Service Subscription Management Incentive Compensation Familiarity with business processes such as Target to Lead Opportunity to Cash Request to Resolution Strong techno-functional skills in proposing designing optimal solutions including ownership of the overall solution for customization extension integrations on Oracle CX Cloud Projects Experience developing process flow diagrams gathering requirements conducting workshops design and prototyping testing training defining support procedures and implementing practical business solutions Oracle CPQ - Hands on experience in configuring Oracle CPQ Cloud module Pricing Quotation Configuration Product Management-Items BOMs and System Configuration Document Engine and Big Machines Language BML Utilities Libraries Validation Hiding Constraint rules Layout editor Commerce layout Custom CSS Designing extensions and interfaces in Oracle CPQ Cloud module OSC B2B Cloud - Prior hands-on experience in functional configurations and customization in the following areas - custom objects groovy scripting assignment manager workflows triggers email alerts Data Migration OTBI Analytics etc Oracle Field Service - Prior hands-on experience in configurations and customization in the following areas - Core Application Profiles Permissions Business Rules Routing Plans Work Schedules Smart Collaboration Action Management Mobility and Manage Displays Reports Data migration Inbound Outbound messages Experience developing Oracle Field Service forms and plug-ins Experience developing extensions using Redwood UI VBCS VBS JET Good knowledge in web based front end development using - HTML JavaScript and CSS Experience with React and or other front-end JavaScript frameworks would be a plus Strong hands-on experience with design and development of integrations point to point and Integration Cloud using various integration patterns Experience developing integration conversion reporting strategies and architecture based on project environment and requirements Good understanding of Oracle PaaS components such as XSLT mapper Adapters etc Implementation of AI features use cases and development of custom accelerators using Oracle Cloud Infrastructure AI platform Experience using shell commands GIT JIRA ALM and other similar tools Experience developing process flow diagrams gathering requirements conducting workshops designing and prototyping testing training defining support procedures and implementing practical business solutions Experience with web services standards and technology including WSDL SOAP REST JSON XML XML-Schema XSL WS standards Security etc Knowledge of Oracle JET Toolkit JavaScript APIs Junit would be a big plus Hands on exposure to DevOps processes Experience with Security Guidelines and Best Practices In addition successful Candidates will have the following preferred skills background Excellent customer facing interpersonal skills with ability to build rapport with all partners Prior experience working with US based clients counterparts Ability to work independently and manage multiple task assignments Comfortable in constantly evolving and sometimes ambiguous work situations Keen attention to detail and complex problem-solving abilities from operational and technical perspective High energy drive coupled with strong oral and written communication skills including presentation skills Excellent problem solving critical thinking and analytical skills with the ability to exercise good judgment A Go-getter who focuses on continuous self-improvement and desire to stay abreast of emerging technologies Prior experience of implementing other CRM solutions Oracle E-Business CRM Oracle Siebel Salesforce com Microsoft Dynamics etc Skilled in delivering clear outcome-based targets and measures by working with urgency in getting the job done Life at Oracle We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform crucial job functions and to receive other benefits and privileges of employment Please contact us to request accommodation Oracle is an Equal Employment Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability and protected veteran s status or any other characteristic protected by law At Oracle we don t just value differences-we celebrate them We re committed to creating a workplace where all kinds of people work together We believe innovation starts with diversity and inclusion https www oracle com corporate careers culture diversity html Qualifications Career Level - IC2 About Us As a world leader in cloud solutions Oracle uses tomorrow s technology to tackle today s challenges We ve partnered with industry-leaders in almost every sector-and continue to thrive after 40 years of change by operating with integrity We know that true innovation starts when everyone is empowered to contribute That s why we re committed to growing an inclusive workforce that promotes opportunities for all Oracle careers open the door to global opportunities where work-life balance flourishes We offer competitive benefits based on parity and consistency and support our people with flexible medical life insurance and retirement options We also encourage employees to give back to their communities through our volunteer programs We re committed to including people with disabilities at all stages of the employment process If you require accessibility assistance or accommodation for a disability at any point let us know by emailing or by calling 1 888 404 2494 in the United States Oracle is an Equal Employment Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability and protected veterans status or any other characteristic protected by law Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law