14/02/2025 Support Engineer

3 weeks ago


Gurgaon, Haryana, India Amazon Full time
Amazon IES (India & Emerging Stores) CFX team is offering a truly exceptional opportunity to be a part of a team working on industry-leading products/ technologies. We work on initiatives to reduce cost to serve for customers while improving the customer experience. Our systems need to meet remarkably high standards of quality, performance and reliability, operating around the clock on a massive scale. You will work with engineers for software across a variety of n-tier architectures and latest technologies.
We are looking for a talented, detail, oriented and enthusiastic Support Engineer (Tech) who is passionate about problem solving and is enthusiastic about latest technology offered to consumers. Support Engineers own automation across backend & frontend services. Role requires execution of SOP driven coding assignments, understanding amazon tools and systems, scripting, making configuration changes to those systems, identifying opportunities for automation as well.

Key job responsibilities
We are looking for a talented, detail, oriented and enthusiastic Support Engineer who is passionate about problem solving and is enthusiastic about the new latest technology offered to consumers.
1. Own automation across backend & frontend services
2. Role requires execution of SOP driven coding assignments as well, understanding amazon tools and systems, making configuration changes to those systems, identifying opportunities for automation as well.
3. Basic coding knowledge in any language (Java, python etc.)

A day in the life
We are looking for a talented, detail, oriented and enthusiastic Support Engineer who is passionate about problem solving and is enthusiastic about the new latest technology offered to consumers.
1. Own automation across backend & frontend services
2. Role requires execution of SOP driven coding assignments as well, understanding amazon tools and systems, making configuration changes to those systems, identifying opportunities for automation as well.
3. Basic coding knowledge in any language (Java, python etc.)

About the team
Amazon IES (India & Emerging Stores) CFX team is offering a truly exceptional opportunity to be a part of a team working on industry-leading products/ technologies. We work on initiatives to reduce cost to serve for customers while improving the customer experience. Our systems need to meet remarkably high standards of quality, performance and reliability, operating around the clock on a massive scale. You will work with engineers for software across a variety of n-tier architectures and latest technologies. - 1+ years of software development, or 1+ years of technical support experience
- Experience troubleshooting and debugging technical systems
- Experience scripting in modern program languages- 1. Knowledge of service-oriented architecture & micro-services.
- 2. Basic scripting skills
- 3. Good problem solving skills.
- 4. Basic knowledge of data structures & algorithms

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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