13/08/2025) Product Manager

As a Product Manager for the HealthRules suite of offerings, you will be the product owner within the Solutions Engineering Organization defining, prioritizing, and delivering features that add significant value to our customers. Working directly with customers, solutions engineering team, and other internal functions you will create business requirements, user stories, and provide overall prioritization of work. You will also handle helping with the commercialization and organization enablement of features your team creates.

Your Impact:

- Provide Product Ownership oversight and direction to engineering teams to ensure delivery of features that provide significant customer value
- For broader initiatives within the organization, prioritize and coordinate delivery of multiple product features across multiple engineering teams.
- Understand the business goals and rationales behind high level product features; analyse and translate them into Story Maps that can drive the agile development process
- Communicate with key stakeholders, including Customers, Professional Services, and Cloud Operations to clarify requirements
- Work on related go-to-market and organization enablement activities with key stakeholders including Customers, Account Executives, Sales, Professional Services, and Customer Operations to create and deliver a great customer experience
- Lead engineering grooming sessions for selected stories, capturing more detailed task breakdowns and estimates
- Work within an assigned engineering scrum team to develop, test, document, accept, and release specific product features
- Communicate back to the product management team about issues, challenges, and risks related to the engineering process on assigned product features
- Demonstrate completed product features to both internal and external key stakeholders
- Lead periodic customer onsite visits
- Lead sessions at the annual user conference
- Lead internal training and knowledge transfer for key product features
- Perform all job functions consistent with Health Edge policies and procedures, including those which govern handling PHI (Protected Health Information) and PII (Personally Identifiable Information)

What you bring:

- 5+ years' experience as a product manager in a SaaS-based, Agile/Scrum technology company including all related processes (e.g., story mapping, requirements writing, prioritized backlogs, product ownership within a scrum team)
- 5+ years' experience in product management with increasing levels of responsibility
- Proven business acumen and in-depth business domain knowledge in the healthcare industry in general and in the Payor/insurance market segment in particular
- Proven record of accomplishment working with enterprise customers and managing complex customer relationships
- Experience working on Claims Adjudication, Enrollment and/or Billing functions for Health Plans
- Clear thinking and the ability to translate ideas, concepts, context, and business or technical rationale into written and/or presentation format for a variety of internal (management) or external (customers) audiences
- Ability to lead teams and customers through ambiguity
- Strong interpersonal skills … people like working with you
- The ability to work across teams and the organization
- High Say: Do ratio … you walk your talk
- Bachelor's degree in engineering, science, or healthcare

Bonus points:

- Experience working with or in Health Insurance Company (US based) or companies that provide services to Health Insurance Companies or Health Plans
- Experience with government plans/program such as Medicare, Medicaid, Duals

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